No sé puede procesar tu pago Your payment can not be processed

Llevo horas intentando comprar juegos y contenido de videojuegos pero siempre me salta el mismo error: "no se puede procesar tu pago", ocupo ayuda lo antes posible. Por su atención gracias. Cuenta de Xbox:
[Mod Removed – Personal Information]., Correo electrónico:
[Mod Removed – Personal Information].

I've been trying to buy games and video game content for hours but I always get the same error: "You can not process your payment", I use help as soon as possible. For your attention thanks. Xbox account:[Mod Removed – Personal Information].,
Email: [Mod Removed – Personal Information].

:)

 

No me deja comprar comprar un juego

algien me puede ayudar quiero comprar un juego con tarjeta pero no me deja siempre me aparece (no se puede procesar tu pago)

[Translation: Someone can help me I want to buy a card game but it will not let me always appear to me (your payment can not be processed)]

 

Problema

no se puede procesar tu pago. Ponerse en contacto con asistencia microsoft

 

Hi Lobos,

Does this error message show up when trying to make a purchase from the Xbox One and online through our website? Have you checked the payment method on the account to make sure everything is good and up to date?

You can manage your payment option online.

Also, we do have a current Xbox Live Status that may affect certain content: https://support.xbox.com/en-US/xbox-live-status

Hope to hear back soon.

 

everything is updated on the card. I need urgent help to solve this problem.

does not work with any card and with any xbox account

 

Hi Lobos,

Thanks for that quick response !

Now in this case, since here on the forums we can't pull up any accounts to see what would be affecting the purchases not being processed. I would definitely recommend to contact Live Support so they can assist you further.

The best way to reach Live Support would be here: Contact Us | Xbox Support

It's going to ask if you want help from the virtual agent select
no thanks, pick the category (Games) and just pick a contact method
(request a call from support or Chat is faster).