No Rewards for purchases

Tom Kenesson · May 8, 2017

Mine Rewards credits are not posting again. According to my rewards history, I received a credit on Jan 31 for purchases and a credit on Feb 1 for Games on Demand Pre-Order Punchcard. On March 31, I received 5000 VIP credit. From Feb 1 through Mar
1, my purchases were $64. For April, they ware $264. I am at 5 star VIP Rank. Please help. I also show on Feb 1, purchase of ME Andromeda, GR Wildlands, and For Honor. That should account for the Punchcard Reward.

:)

XBLRewards8 · May 8, 2017

No Rewards for ingame purchase?

Hello Rubbelito,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

This purchase was eligible for an offer (FREEdom Rewards) and the Credits for completing that offer are currently pending on your MyRewards page. We only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is
beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

XBLRewards8 · May 8, 2017

no rewards for game purchases

Hello Dmephesto,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
and December 2016. We did not recalibrate this year (December 2017). Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

Smwutches · May 8, 2017

Keep in mind that VIP rebates are calculated after the end of the month and given by the 15th of the next month. So credits for April purchases still have some time to show.

XBLRewards8 · Nov 3, 2018

Hello MarsWarlord48,

We only see the following purchases for the month of February:

[table][tr][td]Dear Esther: Landmark Edition [/td][td]5 [/td][/tr][tr][td]Vault-Tec Starter Pack [/td][td]Game Conumable- Not eligible[/td][/tr][tr][td]Letters To Juliet [/td][td]0.99 [/td][/tr][tr][td]Friends with Kids [/td][td]0.99 [/td][/tr][tr][td]Catherine [/td][td]2.99 [/td][/tr][tr][td]Mass Effect™: Andromeda Pre-order [/td][td]Pre-Order - Not Eligible[/td][/tr][tr][td]For Honor Standard Edition [/td][td]Pre-Order - Not Eligible[/td][/tr][tr][td]Tom Clancy’s Ghost Recon® Wildlands - Standard Edition [/td][td]Pre-Order - Not Eligible[/td][/tr][/table]

Since we award MyVIP payback on every eligible $10 in spending, and your spending that month did not complete a $10 amount from a previous month or from that month (February), you did not receive payback that month. Regarding April, from our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.

XBLRewards8

Hello OneChannel38205,

Only purchases made in your Rewards Account region's currency are eligible for Rewards. Since you have been purchasing with Canadian dollars, and your account was a US Rewards Account, those purchases were not eligible for Rewards. Your purchases since enrolling
as a Canadian Rewards member on June 5th are the only purchases eligible for Rewards.

XBLRewards8

Hello Deaven4,

We can only Reward purchases made while being a Rewards member. Since your purchase of For Honor was made outside the Rewards program, we cannot Reward that purchase.

XBLRewards8

Hello minion79,

Only purchases made in your Rewards program region are eligible for Rewards. Since you made your purchases in a region outside of your Rewards Account region at the time, those purchases are not eligible for Rewards.

XBLRewards8

Hello Leafaniac,

Unfortunately, we can only Reward purchases made while being a Rewards member. Any purchases made before being a Rewards Member are not eligible for Rewards.

XBLRewards8

Hello zorber,

Unfortunately, we can only Reward purchases made while in the Rewards program. Therefore we are unable to Reward that purchase.

No Rewards for purchases