No rewards for march

I have not been able to deposit my rewards for march. It says I need to update my account, but that didn't help.

:)

 

No rewards credits for March

I don’t know if anyone else is having this issue but I haven’t received any rewards credited for the month of March after buying a few games. The first game was on the 12th of March so those credits should be there by now right? I also purchased another
game last Monday and haven’t gotten anything for that. Any information would be appreciated, thanks.

 

No rewards credits for March

You would only have received credits if they were for a specific offer so far. If you're looking for VIP rebate credits, those are calculated after the end of the month and given by the 15th of the next month. So it would be too soon to see credits pending
for March purchases.

 

Hello WeedyConsales,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.