No reward points for 2016 purchases

Discus and support No reward points for 2016 purchases in XBoX Rewards & Social to solve the problem; Hi there, I have received no reward points for purchases made during 2015/20156. This was due to a change in region in my account settings. My... Discussion in 'XBoX Rewards & Social' started by minion79, Jan 17, 2017.

  1. minion79
    minion79 Guest

    No reward points for 2016 purchases


    Hi there,

    I have received no reward points for purchases made during 2015/20156.

    This was due to a change in region in my account settings.

    My rewards account has since been reset, my existing points transferred and seems to be functioning correctly now.

    All I require now is for purchases made since christmas 2015 to be added to my rewards account. This may also affect my VIP rating for total spend over the calculated period.

    Thank you in advance, .

    :)
     
    minion79, Jan 17, 2017
    #1
  2. SSB Aces
    SSB Aces Guest
    no history of rewards before november 2016

    Hi, I joined xbox live rewards in 2011 and made purchases but I have no history of points or rewards before November 2016 any idea why? thanks
     
    SSB Aces, Jan 17, 2017
    #2
  3. morgan979
    morgan979 Guest
    missing credits

     
    morgan979, Jan 17, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    No reward points for 2016 purchases

    Hello minion79,

    Only purchases made in your Rewards program region are eligible for Rewards. Since you made your purchases in a region outside of your Rewards Account region at the time, those purchases are not eligible for Rewards.
     
    XBLRewards8, Jan 18, 2017
    #4
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Thema:

No reward points for 2016 purchases