No reward credits for my xbox 1 s purchase,

Hi I purchased the xbox 1s through you and received it on 29/11 using my account that I already had with the store. I have yet to receive the points to my reward account. Please advise what the process was meant to be. Thanks

:)

 

No Rewards for purchases

Mine Rewards credits are not posting again. According to my rewards history, I received a credit on Jan 31 for purchases and a credit on Feb 1 for Games on Demand Pre-Order Punchcard. On March 31, I received 5000 VIP credit. From Feb 1 through Mar
1, my purchases were $64. For April, they ware $264. I am at 5 star VIP Rank. Please help. I also show on Feb 1, purchase of ME Andromeda, GR Wildlands, and For Honor. That should account for the Punchcard Reward.

 

I made a purchase of an Xbox one s through the Microsoft store and never received my 50,000 credits

Made the purchase of the space grey Xbox one s and never received my 50,000 rewards credits. How do I go about claiming them? Or does my purchase for some reason not qualify?

 

You'll want to post in the Xbox Rewards Questions forum in order for support to check into it for you.