No reward credit on schedules date at >5000 credits.

Discus and support No reward credit on schedules date at >5000 credits. in XBoX Rewards & Social to solve the problem; Hey guys, I have been expecting a rewards deposit on my account as I have bought a few things from the marketplace but nothing has come through. I... Discussion in 'XBoX Rewards & Social' started by LTannahill, Dec 8, 2017.

  1. LTannahill
    LTannahill Guest

    No reward credit on schedules date at >5000 credits.


    Hey guys, I have been expecting a rewards deposit on my account as I have bought a few things from the marketplace but nothing has come through. I checked the scheduled deposit date at it was supposed to be the 30/11. Any reason it hasn't been credited?

    :)
     
    LTannahill, Dec 8, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    TBTRewards day 15 June

    Hey omaxlive3,

    You can see the Credits currently pending on your MyRewards page, in the MyStatement section. Since we only do deposits automatically at 5000 or more pending Credits, those Credits will remain as pending unless you reach 5000 Credits or request one manually
    from your MyRewards page. Requesting one will schedule you for the next available deposit date, which occurs in the middle and end of the month.
     
    XBLRewards8, Dec 8, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    xbox rewards points given but not showing on balance

    Hello Taker Prime,

    We schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was above this amount, you had a deposit automatically scheduled, as you can see from the first event you list:

    12/04/17 - Rewards Deposited - 6,000 Credits
     
    XBLRewards8, Dec 8, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    No reward credit on schedules date at >5000 credits.

    Hello LTannahill,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credits were dated as pending in the latter half of last month, they will not be deposited until the mid-month deposit this month.
     
    XBLRewards8, Dec 8, 2017
    #4
  5. XBLRewards8 Win User

    No reward credit on schedules date at >5000 credits.

    Hello LTannahill,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credits were dated as pending in the latter half of last month, they will not be deposited until the mid-month deposit this month.
  6. XBLRewards8 Win User

    rewardsn

    Hello whoadie1212,

    We only schedule a deposit automatically of Rewards Credits as usable currency at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may
    do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.
  7. XBLRewards8 Win User

    Xbox Live Rewards points not being deposited

    Hello rivencleft,

    There is no way to get deposit outside of the scheduled deposit dates. A manually requested deposit is just to request a deposit to be scheduled before the 5000 pending Credit limit. At 5000 or more pending Credits you are automatically scheduled for a
    deposit. This is mentioned in the FAQ, for example, from the Vault Credits FAQ:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. XBLRewards8 Win User

    xbox rewards points given but not showing on balance

    Hello Taker Prime,

    We schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was above this amount, you had a deposit automatically scheduled, as you can see from the first event you list:

    12/04/17 - Rewards Deposited - 6,000 Credits
  9. XBLRewards8 Win User

    i was told theres a deposit my rewards button on myrewards but i dont see it. i need 2 redeem pnts

    Hello JAYSIX,

    As Murphs says, since your pending Credit balance is over 5000 Credits, you have been automatically scheduled for the next available deposit date, and can no longer manually request one.
Thema:

No reward credit on schedules date at >5000 credits.

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