No reward after purchase

Discus and support No reward after purchase in XBoX Rewards & Social to solve the problem; Goodmorning, I've purchased Battlefield 1 for Xbox One in December, but I didn't gain no points (mission with 1250 points, aim: buy a game on the... Discussion in 'XBoX Rewards & Social' started by LukeGuitar7, Jan 31, 2017.

  1. LukeGuitar7
    LukeGuitar7 Guest

    No reward after purchase


    Goodmorning,

    I've purchased Battlefield 1 for Xbox One in December, but I didn't gain no points (mission with 1250 points, aim: buy a game on the store) from the mission... How can you help me?

    Many thanks!

    :)
     
    LukeGuitar7, Jan 31, 2017
    #1
  2. onyxishere
    onyxishere Guest
    1st purchase on markerplace

    The rewards refers to the first purchase you ever made on the marketplace, not the first purchase made after joining Rewards. Sorry.
     
    onyxishere, Jan 31, 2017
    #2
  3. kodiak17
    kodiak17 Guest
    50K points ??? I just bought the Gears 2TB edition 3 weeks ago...very sad.

    i have no points pending and did my purchase via chat on Thanksgiving day because the promo wasn't giving me expedited shipping. Chat assured me all was well and rewards would show after purchase....this is disappointing.
     
    kodiak17, Jan 31, 2017
    #3
  4. Smwutches
    Smwutches Guest

    No reward after purchase

    How did you make the purchase? In order to qualify for that offer, the purchase has to be made using currency from your Microsoft account balance. Credit card/Paypal purchases do not count towards that offer.
     
    Smwutches, Feb 1, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello LukeGuitar7,

    That offer is only for the first purchase made using funds from your Microsoft Account. Since you did not use your Microsoft Account to pay for this purchase, you did not complete that offer.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    No reward after purchase

    Hello LukeGuitar7,

    That offer is only for the first purchase made using funds from your Microsoft Account. Since you did not use your Microsoft Account to pay for this purchase, you did not complete that offer.
  7. Smwutches Win User

    No reward after purchase

    How did you make the purchase? In order to qualify for that offer, the purchase has to be made using currency from your Microsoft account balance. Credit card/Paypal purchases do not count towards that offer.
  8. onyxishere Win User

    1st purchase on markerplace

    The rewards refers to the first purchase you ever made on the marketplace, not the first purchase made after joining Rewards. Sorry.
  9. Smwutches Win User

    Not receiving rewards after purchase

    Contact Microsoft Rewards support via the contact link at the bottom of the rewards site.
  10. [EX] Win User

    How can I get CarX drift racing online free

    Hey Catherine,

    you could use the Microft Rewards program. After a while you'll be able to redeem enough Rewards points for credits to purchase the game.
Thema:

No reward after purchase

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