No refund after almost 3 weeks and no help

Discus and support No refund after almost 3 weeks and no help in XBoX on Consoles to solve the problem; I loaded a prepaid card for Xbox live and was then also charged to my debit card (via PayPal) for the same 12 month subscription. Requested a refund... Discussion in 'XBoX on Consoles' started by JOSHUA 12344018, Jan 13, 2018.

  1. JOSHUA 12344018
    JOSHUA 12344018 Guest

    No refund after almost 3 weeks and no help


    I loaded a prepaid card for Xbox live and was then also charged to my debit card (via PayPal) for the same 12 month subscription. Requested a refund from Microsoft which didn’t happen and had to chase a few times. Eventually it shows as a refund on the 30th
    December but still no refund to PayPal or my bank. Opened a claim with PayPal to get money back, which was denied by PayPal even though I have proof of prepayment card on billing site. Microsoft told me to chase with bank, but they can’t help. What should
    I do please? Thanks.

    :)
     
    JOSHUA 12344018, Jan 13, 2018
    #1
  2. eattheliving
    eattheliving Guest
    Error code 0x803F8001, help!

    As expected, my request for a refund was denied. The purchase is almost 3 years old. I said this was going to happen.

    Now i cant play the game, i cant repurchase it and no one can help me.
     
    eattheliving, Jan 13, 2018
    #2
  3. Rick TaschaKooij
    Rick TaschaKooij Guest
    Refunding money

    At 20 Juli I bought a Xbox live gold membership. I accidentally bought it 3 times. Because i didn't received any proof of purchase.

    So I cancelled 2 of the 3 purchases. But the money was already written off my bank account. After this I received an email saying that this 2 purchases are cancelled and that I will get my money back. And now I am almost waiting for 3 weeks for my money.

    I heard someone saying it will take about 3 work days to refund the money but as I said I am almost waiting for 3 weeks for my money of any reply.

    Can someone please help me with this problem.

    Regards,

    Rick K
     
    Rick TaschaKooij, Jan 13, 2018
    #3
  4. Detritis-F60CA3EB-DD Win User

    I paid for a gold account, but i still in free account

    same problem, all i got was a refund which took almost 3 hrs in help chat....
  5. LEG x Win User

    Should I buy an elite controller? (would like opinions

    I strongly recommend you do not buy one. My left bumper broke after 5 weeks and they will not give me a refund. After an hour of phone calls they agreed to replace it. I have to send it to Germany and wait for a replacement which will take 2 to 3 weeks.
    2 to 3 weeks without a controller.
  6. RustyBucket21 Win User

    3 weeks almost a million sold

    DavyBoy no offence was taken, I know what you mean. We play TW14 online and have a good laugh. but the game is broken, the patch they brought out made things worse. Then they announced "Stuff the gamers, we're not supporting the game any more". Ok not quite
    in those words but I'm sure that's what they meant. So anything with an EA logo on it means we don't buy it. I know Titanfall is made by Respawn but EA have the final say whether it is supported or not.
  7. EnenDaveyBoy Win User

    3 weeks almost a million sold

    @Rusty, I see that statement a little funny, when your last game played on the 360 was TW PGA Tour 2014 which is an EA game.

    If it were a Dice game I could understand but its respawn and IMO worth the effort.
  8. MessiahBrowny Win User

    3 weeks almost a million sold

    Sold well considering its there first game
Thema:

No refund after almost 3 weeks and no help

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