No puedo quitar el control parental [I can't remove parental control]

como puedo quitar el control parental de mi consola me urge

Donde puedo mandar el número de serie para que me ayuden a quitar el control parental de mi consola

y como podria quitar el control parental?

[Translation - And how could I remove parental control?]

Hola quiero quitar el control parental pero no tengo la contraseña y como no puedo conectarme a internet no he agregado mi cuenta a la consola que puedo hacer??????

If you have forgotten your pass code for your Xbox 360, you can reset it by answering the pass code question you created when you set up parental controls.

If you don’t remember your pass code question or don’t know the pass code for your Xbox 360, you can reset the pass code online. Here’s how.

Note You must meet the following criteria to be able to reset your pass code online:

• Your Microsoft account must be an adult account.
• The console must be registered in your name.

1. Sign in to your Microsoft account at
   Devices.
2. Locate your registered Xbox 360 console.
3. Select More actions, select Reset passcode, and then follow the instructions to reset your pass code