No puedo poner mi Xbox principal [I can't put my main Xbox]

Hey there EzzEz,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. Every profile gets 5 switches. The only thing you can do now is follow the steps outlined in our support page
entitled Designate a home Xbox.

Hope this was helpful.

Thanks for reading!

English(language)

Hi, you must have started the account you want to remove or put as the main xbox.

Once you have the account started follow these steps.

configure your console (xbox) > General>PERSONALIZATION>MY MAIN XBOX.

Spanish (language)

Hola, debe haber iniciado la cuenta que desea eliminar o poner como el xbox principal.

Una vez que tenga la cuenta iniciada, siga estos pasos.

configuración de su consola. (xbox)> General> PERSONALIZACIÓN> Mi xbox principal

y donde puedo poner que mi cuenta no se renueve sola? eso lo puedo hacer desde mi consola? o tengo que hablar a algun lado?

and were i can turn off the Auto-Renewal? in my xbox? or i need to call some were?

tks for your Help.

Web translation:

Hello

I have a problem with a friend we shared accounts and out of nowhere I

blocked and use all my attempts and keep playing my games and wanted to

see if you can reset the main xbox to remove it please help me

Hi there,

Please keep in mind that sharing account credentials or using someone else their account on your console are both acts that violate the Terms of Use or Code of Conduct, please see this page for more information:
https://enforcement.xbox.com/en-us/home/staysafe#topic4

Regarding the question itself: for a reset on the Home console counter you will have to contact official Xbox Support (via Phone or Microsoft Support Chat) they are the only ones that can determine if you are eligible for such reset.

To contact Xbox Support (via Phone or Microsoft Support Chat) go to
http://support.xbox.com/contact-us be aware that the issue(s) selected will determine the contact options shown

Como borro mi familia y poner la de mis padres

[Translation]

As I delete my family and put my parents