No puedo instalar juegos.[I can not install games.]

Spartan12079 · Nov 26, 2019

Buenas tardes comunidad, tengo un problema con mi xbox, no se si alguien mas ha tenido el mismo problema, les explico, tengo la suscripción de game pass y desde hace días estoy intentando descargar juegos y al momento de darle "instalar", no pasan mas de
5 segundos cuando me llega una notificación con la palabra "instalación detenida". Lo mismo me pasa con aplicaciones. Problema de espacio no es pues tengo espacio aún

tampoco
es problema de suscripción pues se me vence hasta finales de diciembre, ya chequé tambien si hay actualizaciónes de sistema disponible y tampoco hay.

¿Alguien me podria ayudar?. De antemano muchas gracias y saludos!.

[Translation - Good afternoon community, I have a problem with my xbox, I do not know if someone else has had the same problem, I explain, I have the game pass subscription and for days I am trying to download games and at the time of "install",
do not pass more than 5 seconds when I get a notification with the word "installation stopped." The same happens to me with applications. Space problem is not because I have space yet it is not a subscription problem because it expires until the end of December,
I also checked if there are system updates available and neither is there.

Someone could help me?. Thanks in advance and greetings!]

:)

diegocabralARG

Me pasa lo mismo, no puedo instalar ningún juego

XBF Ezra G

Hi Spartan,

Thanks for your post. I understand you are experiencing an issue with your Xbox One experiencing issues installing games from your Game Pass subscription. You may want to try a

Power-Cycle on your Xbox One to troubleshoot this issue.

Please keep us updated.

XBF Leo G

Hello kelvinrugerio,

Thank you for bringing this issue to our attention. Is this issue occurring on an Xbox 360, Xbox One or Windows 10 computer? Is there an error message that appears when attempting to install the game? If the game is for a console, Is the game on a disc or
is it a digital download? If the console is an Xbox One, we recommend utilizing the article entitled

Troubleshoot Game or App Installation Problems in order to resolve the issue. If the console is an Xbox 360, the article entitled

Xbox Live Content Won't Download will provide solutions for this issue. Be sure to let us know the results!

juan pabloGM

Pensando que era el juego,instale fue un complementó y lo quiero borrar por que decidí no instalar el juego

[Translation - Thinking it was the game, install it was a complement and I want to erase it because I decided not to install the game]

colllecionador

Did you tried to install the game to the HD ?

¿Has tratado de instalar el juego dentro de la HD?

No puedo instalar juegos.[I can not install games.]