No puedo hacer compras[I can not do shopping]

Hola, desde hace varias semanas he intentado comprar paVos, pero al presionar ''comprar'' solo pone:

Ponerse en contacto con la asistencia de Microsoft

No se puede procesar tu pago.

Ya lo he intentado con 2 tarjetas, también vi que tenia que aumentar mi seguridad y lo hice, pero nada lo ha solucionado.

Ayuda, he perdido varios atuendos que he querido comprar.

Gracias y espero una solución.

[Translation - Hello, for several weeks I have tried to buy pa Vos, but when pressing '' buy '' it only says: Contact Microsoft support Your payment can not be processed. I have already tried with 2 cards, I also saw that I had to increase my security
and I did it, but nothing has solved it. Help, I have lost several outfits that I wanted to buy. Thanks and I hope a solution.]

:)