NO puedo escuchar la película [Translation-I can't listen to the movie ]

ErraticBell1422 · Nov 3, 2018

Ha alquilado a través de XBOX una película, no se escucha bien y al final no he podido verla. Quiero que me devuelvan el importe. Es imposible contactar con nadie.

-------------------------------------------------------------------------------------

[Translation-Has rented through XBOX a movie, not listen well and in the end I could not see it. I want the amount back. It's impossible to contact anyone.]

:)

UxorialObject44 · Nov 3, 2018

descargar pelicula

Hola

Rente una pelicula (en HD) pero la descarga nunca inicio

La cancele para volverla a cargar pero no me da opcion de volver a descargarla

¿Como la puedo volver a descargar?

[TRANSLATION]

Hello
Rent a film (in
HD) but the download never
home
Cancel it to load
but does not give me option
to download it
If you would like I can re-download
it?

SuctorialLamb1 · Nov 3, 2018

I want to see a movie but my xbox 360 console asks me the access code parental control and also not have the answer to the question to reset the code, as I change my code?

acabo de comprar mi xbox hace una semana y quiero ver una pelicula pero mi consola xbox 360 me pide el codigo de acceso de control paternal y ademas tampoco tengo la respuesta a la pregunta para restablecer el codigo, como puedo cambiar mi codigo? o que
debo hacer ?

[Translation]

I just bought my xbox a week ago and want to see a movie but my xbox 360 console asks me the access code parental control and also not have the answer to the question to reset the code, as I change my code? or should I do?

XBF Brad A · Nov 3, 2018

Hello ErraticBell,

I'm sorry to hear bout issue with the game .In regards to requesting a refund you will need to do so online at
requesting
refund.
Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

If needing further assistance with the purchase I would suggest to contact Live Support.
The best way to reach Live Support would be here Contact Us | Xbox Support.

Please be sure to try the website request refund first agents will direct you to fill that out first. Also you are able to reply to the emails that you will receive from doing the online request.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

XBF Brad A

Hello ErraticBell,

I'm sorry to hear bout issue with the game .In regards to requesting a refund you will need to do so online at
requesting
refund.
Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

If needing further assistance with the purchase I would suggest to contact Live Support.
The best way to reach Live Support would be here https://support.xbox.com/contact-us.

Please be sure to try the website request refund first agents will direct you to fill that out first. Also you are able to reply to the emails that you will receive from doing the online request.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

Juan ManuelQuiroga P

Me sucede lo mismo, si puedo escuchar pero no me eschan. Ya movi a todo en las configueaciones tanto el juego por ejemplo war zone y al igual que en la consola y no logro hacer que me escuchen

translation-The same thing happens to me, if I can listen but don't get me. I've already moved everything in the setups both the game for example war zone and just like on the console and I can't make them listen to me

Fos

A mí me gustaría ver una adaptación de Shadow of Mordor. Seria algo similar a las películas de Lord of the Rings.

[Translate]

I'd like to see an adaptation of Shadow of Mordor. It would be similar to the Lord of the Rings films.

JhonSnow777

Hola Alan

Debo decirle que no es posible pagar Gold con el saldo de la cuenta, este solo puede ser utilizado para comprar juegos, DLC y películas, pero no para pagar la suscripción Gold. Pedimos disculpas por las molestias que esto pueda ocasionar. Un saludo

[Translation -

Hello Alan
I must tell you that it is not possible to pay gold with the balance of the account, this can only be used to buy games, DLC and movies, but not to pay the gold subscription. We apologize for any inconvenience this may cause. A greeting]

SavageWeevil343

Cómo puedo borrar la memoria caché de la consola, me podrías ayudar?

Translation: [How can I delete the cache of the console, could you help me? ]

NO puedo escuchar la película [Translation-I can't listen to the movie ]