No puedo conectarme en Xbox live [Translation - I can not connect on Xbox Live]

Hola no puedo conectarme a xbox live

Hola, necesito ayuda. No puedo conectarme a xbox live, ni menos actualizar. Dicen que mi xbox 360 esta vetada algo asi, como y por que ?

[Translate]

Hello, I need help. I can not connect to xbox live, or less update. Do
they say that my xbox 360 this vetoedsomething so, as and why?

Try the following please:

• Power cycle your Xbox
  • Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.
  • Turn your console back on by pressing the Xbox button on the console or the Xbox button on
    your controller. Note If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely
    shuts down.
• Reset Factory Defaults
  • Press the Xbox button to open the guide.
  • Select System > Settings > System > Console info > Reset console
  • On the Reset your console screen, select: Reset and keep my games & apps.

Hi there Armando,

Thanks for reaching out here in Xbox Forums. I understand there is an issue connecting to Xbox live and the error message 0x80190005. I recommend to try the following troubleshooting article:

Error 0x80190005 occurs when you try signing in on your Xbox One.

Try this out and let us know the results.

Ya me meti en esa pagina incluso vi que el servicio de Xbox live esta bien pero eso no ha ayudado mucho

[Translation-And I got into that page even saw that the service Xbox Live is good but that has not helped much]