no puedo comprar [I can't buy]

dupy34 · May 13, 2020

llevo dos dias con este problema y no lo han solucionado, estoy intentando comprar pavos en un xbox one con una tarjeta de credito y vivo en mexico

mi gamertag es DopeyFountain34

gracia

s

[translation-I've been with this problem for two days and they haven't solved it, I'm trying to buy turkeys in an xbox one with a credit card and I live in Mexico

my gamertag is DopeyFountain34

Grace

s s ]

:)

wolfheart517

podrias ser mas especifico a tu problema

te marca algun error o algo?

saludos

[Translation-you could be more specific to your problem

does it make you a mistake or something?

Best regards]

XBF Steven R

Hey there dupy34,

Thanks for reaching out to the Forums for advice on what to do in this instance. I can totally understand how this could throw anyone for a loop. If you're unable to make this transaction, I would check if your error is listed here on Payment
error.

If that does not do the trick, then the thing you might have to do is get in contact with

customer support.

When you get the chance, give those a shot and let us know if that helped.

Thanks for reading!

dupy34

estoy en mi region y hasta reinicie mi consola

[Translation-I'm in my region and I'm even rebooting my console]

dupy34

no me marca un error sino que no pudo conectar con mi compra y tengo el dinero en la cuenta

[Translation-doesn't make me a mistake but I couldn't connect with my purchase and I have the money in the account]

YoLo_

¿Cuál es el error que te muestra? ¿estás comprando en tu misma región? ¿tienes saldo en la cuenta? ¿es tu cuenta la administradora o 4estás dentro de un plan familiar?

[Translation-What's the error he shows you? Are you shopping in the same region? Do you have a balance on your account? Is your account the administrator or 4 are in a family plan? ]

no puedo comprar [I can't buy]