No puedo canjear un código :( [Translation - I can't redeem a code]

Trolencito98 · Oct 28, 2018

Resulta que un amigo me compro como regalo un paquete DLC para un juego y resulta que no lo puedo canjear por que es de otra región ¿Como lo puedo canjear si se puede saber? ! AYUDA POR FAVOR ¡

[Translation - It turns out that a friend bought me as a gift a package DLC for a game and I can not redeem it is from another region as I can redeem if you can know?! Help please]

:)

charly1295-A45E4253-B95B-4AAC-AE13-AC06B9937062 · Oct 28, 2018

codigo de prepago invalido D:

compre un codigo de prepago en gamestop y no me dieron una tarjeta, me dieron un recibo con el codigo anotado en la parte de aabajo, sin embargo cuando lo intente canjear en xbox live me decia qe el codigo no era valido, a un amigo tambien le habia apsado
esto quisiera saber qe puedo hacer :c

[buy a prepaid code
from GameStop and they gave me a card,
gave me a receipt with the code
listed ... however when I try to
redeem on xbox live told me
the code was not valid...]

Agustin999 · Oct 28, 2018

Error al canjear codigo de membresia gold

Hola me podrian ayudar no puedo canjear el codigo de la membresia gold y tampoco puedo descargar los pack que se nesesitan para jugar GTA V por favor ayudenme

[translation:

Hello I could help
I can not redeem the code
gold membership and I can
not download the pack that
is nesesita to play GTA
V please help]

XBF Ezra G · Oct 29, 2018

Hi Trolencito!

Thank you for your post. If an item is sent as a gift from another region the item will not be redeemable. Since the region based content is unable to be redeemed, the purchaser of that gift can

Request a Refund for the item purchased.

I hope this information helps, thanks again.

XBF Ezra G

Hi Trolencito!

Thank you for your post. If an item is sent as a gift from another region the item will not be redeemable. Since the region based content is unable to be redeemed, the purchaser of that gift can

Request a Refund for the item purchased.

I hope this information helps, thanks again.

XBF Chris J

Hello Cuno,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried
so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

Radiant Sword X

Hi. Has the code been used? You could also try redeeming the Gold subscription code via Xbox.com or your Xbox App. Or try this, redownload your profile on your Xbox One and try turning the console completely off and then back on. Also, try replugging your
router as well. Those should work. If it still doesn't work, then contacting Xbox Support from xbox.com is another way.

Translator Used:

Hola. ¿Se ha usado el código?
También puede intentar canjear el código de suscripción Gold a través de Xbox.com o su aplicación Xbox.
O intente esto, vuelva a descargar su perfil en su Xbox One e intente apagar la consola por completo y luego volver a encenderla.
Además, intente volver a conectar su enrutador también.
Esos deberían funcionar. Si aún no funciona, entonces contactar al Soporte de Xbox desde xbox.com es otra forma.

Ricardo Cintra

Hi You can be more specific? What Error Show to you? maybe show some screenshot help we help you

cuno tatehuaqi

No puedo cangear mi codigo de x box live

[Edit - Translation] - I can't redeem my xbox live code

No puedo canjear un código :( [Translation - I can't redeem a code]