No Promos from Quantum Break

Still haven't received Alan Wake or Windows 10 copy of Quantum Break, can't seem to get much help on this problem and I would like to recieve my codes

:)

 

Quantum Break Pre-Load code bonus for Windows 10 Amazon

Hello guys. I bought Quantum Break Pre-Load digital code for XBox One on Amazon and I have not receive my Quantum Break Windows 10 digital code yet!

I bought Quantum Break Pre-Load digital code for XBox One on Amazon on April 4-th because Amazon said they will give me Quantum Break Windows 10 digital code. I redeemed the XBox One Quantum Break Pre-Load digital code on xbox.com on April 4-th. Today is
April 15-th and I have no Quantum Break Windows 10 digital code. I check my xbox.com account messages every day and there is no any message with my code.

I do not have XBox One or XBox 360 console, so I use xbox.com.

Here is the product description from Amazon:

"Redeem your digital copy of Quantum Break by April 10, and receive a free digital copy of Quantum Break for Windows 10.*

*Free Quantum Break Windows 10 game offer valid at participating retailers in the US while supplies last. Physical game discs and bundles with Quantum Break game discs are excluded from this offer. Quantum Break Xbox One codes inside bundles must be redeemed
on the console or at Xbox.com by April 10, 2016 11.59 PM Pacific Time. Windows 10 game redemption code will be sent via Xbox system message 7-10 days after the redemption of the Xbox One Quantum Break game code."

Please help me!

 

Never recieved free download of alan wake bundled with white 500 gb xbox one and quantum break

The console was bundled with a physical copy of quantum break but the games disc case only included the quantum break disc. There was no paperwork inside the disc case, literally only the quantum break disc.

 

Hi there,

there is a known issue regarding people not having received their codes. Please see this link for the full details:

forums.xbox.com/.../2152556.aspx

Like mentioned in that thread they are working on an issue, that thread will be updated if there is any news.

 

If you haven't had a chance, please check your Xbox Live messages for communication. If you run into any further issues, please create a new thread and let us know so we can take a look into it. Thank you!