No pre-order bonus with my digital purchase of Quantum Break

Hello,

I've pre-order Quantum Break on Xbox store the 08/03/2016 under order number :
[Mod Removed]

But, I don't received pre-order bonus.

No Alan wake code

No Quantum Break code for windows 10

Nothing...yet (I hope).

Please can you help ?

Thanks

:)

 

Quantum Break / Alan Wake Codes

I pre-ordered a digital copy of Quantum Break and I have not received the advertised pre-order bonus codes for Alan Wake: American Nightmare, Alan Wake (+DLC), or the Win10 version of Quantum Break.

 

Quantum Break Purchase

I couldn't pre-order Quantum Break due to financial limitations, so I was wondering what about Alan Wake and its two DLCs. As far as I understood reading around on the store and on several forums, the pre-order granted a bonus access to the arcade game Alan
Wake's American Nightmare. I suppose that the original game with its two DLCs will be included with every purchase (I mean digital purchase) of Quantum Breakand not only with its pre-order.

The question, fundamentally, is: will I get the download codes for Alan Wake and its two DLCs should I buy Quantum Break, for example, on May 15th?

 

The codes for Alan Wake and the Windows 10 version began going out on launch day. You should receive them within 7-10 days of that. If after the 10 days (April 15th) you still do not have your codes you can repost here and Support will assist you.

http://support.xbox.com/en-US/xbox-one/games/quantum-break-preorder

 

As I can see on the related topic, codes should be sent some before the game launch, and others after the game launch.

I don't have received any code for the moment.

I'm still waiting for :

Alan Wake: American Nightmare

Quantum Break on Windows 10

Alan Wake + additional content

We are the 15th.

Thanks for help

 

Hey there GabbyCircle5891!

We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!