No Points From Pre-Order Reward (Oct to Dec 2016)

Hi,

I pre-ordered 3 games between October and December 2016 but I haven't had any points deposited for it. When will they appear in my account?

Thanks

.

:)

 

Rewards with digital pre-orders

Hi!

I pre-order Titanfall 2 (which is the list of Pre-order Punchcard) but I did not receive any points rewards :C

I Was not eligible for that reward? I ordered in Oct 4th.

Thank you!

 

Xbox One S offer validity

Hi,

I received an email indicating I am eligible for the Xbox One S offer of 50k rewards points upon my first order of an Xbox One S from the Microsoft Store more than 10 days ago. I ordered on Oct 26 and now see in the FAQ that the offer is valid for orders
placed between Oct 29 and Dec 31. Do I need to return my order for a refund and place a new one to have my account credited with the rewards points?

Thanks for your help.

 

Hello Amnios,

We only see one pre-order purchase for your account for Watch_dogs 2. That offer required the purchase of three eligible pre-orders made within the offer period. Since you only made one pre-order, you did not complete the offer.