No points being issued or being rewarded

Lots of activity on my system ....but according to my dashboard I dont have any activity....and my pending items are two years old....NOT FEELING REWARDED. Doing my part best is called MS on the topic....got sent to a forum room for a resolve as opposed
to being serviced by one of the three reps ive given all my details with and being dropped twice by their system.

:)

 

Points not being rewarded

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

As of July 1, 2014, there are no offers to receive credits for renewing gold.

 

Points not being rewarded

Again.... I need someone to look into my account not getting points for my game purchases and gold renewal!!!!

Only rewards im getting are from the survey. Ive been a gold member for 12 or 13 years with no gaps in subscription.

What do I need to do to finally get a response from someone from the rewards programme?

Please help

GT: AIM1

 

You'll want to post in the Xbox Rewards Questions support forum in order for support to check into your account. The rewards program is not run by Microsoft which is why regular Xbox support cannot assist.