No points are being awarded

Discus and support No points are being awarded in XBoX Rewards & Social to solve the problem; I purchased gears of war 4 for 35.99 December 4th, call of duty infinite warfare for 79.99 December 28th, and unravel for 4.99 December 31st and have... Discussion in 'XBoX Rewards & Social' started by PingasoFromHell, Jan 3, 2017.

  1. No points are being awarded


    I purchased gears of war 4 for 35.99 December 4th, call of duty infinite warfare for 79.99 December 28th, and unravel for 4.99 December 31st and have not seen any points for neither of them. Please help and thank you.

    :)
     
    PingasoFromHell, Jan 3, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Points not being awarded

    Also keep in mind that in order to qualify, purchases have to be made during the offer period. If the consoles were bought before the offer became available, they are not eligible.
     
    Smwutches, Jan 3, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Points not being awarded

    This was from the transition FAQ:

    What will happen to my Xbox Live Rewards Credits balance?If you have any pending Rewards Credits in your Xbox Live Rewards account on September 30, 2017, or if you are expecting your MyVIP deposit for purchases made in September, Xbox Live Rewards will convert
    them into your local currency and deposit them in your Microsoft account by October 31, 2017. You will then have 365 days to spend that currency on items from the Xbox Store or any other successor store.

    If we are unable to deposit into your Microsoft account for some reason, any undeposited Xbox Live Rewards Credits will automatically be converted to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from
    the Microsoft Rewards catalog; provided you have not opted out of Xbox Live Rewards.

    For the Microsoft Rewards program, I see where you can earn 1 point for every $1. I'm not sure if it's different in Canada. The program would only count any purchases you made after joining the Microsoft Rewards program which would have been October 1 if
    you hadn't joined before. You can also earn points by using Bing to search and there are daily offers you can earn points from just by clicking on them.
     
    Smwutches, Jan 3, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    No points are being awarded

    Hello PingasoFromHell,

    Your purchase of Call of Duty and Gears of War were applied to the Rewards Story offer last month. However, since you did not complete that offer, you did not receive Credits for those purchases. Regarding your Unravel purchase, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
    Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated December's MyVIP, so it is too early to see the Credits pending.
     
    XBLRewards8, Jan 4, 2017
    #4
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No points are being awarded