No Picture or sound from xbox 360

Scratch 0071 · May 12, 2014

So then, was working fine one day, then not the next ?

Last night I unplugged my slim to plug in my old arcade to wide the HDD before giving it away as the laser has failed and a friend is going to resurrect it... anyway.

Quickly found power cable are not the same and the old arcade doesn't have HDMI, so rooted aorund for old power cables and video cable and the arcade was sorted.

However, now the slim won't work.

All plugged back together and not working.

When switched on it boots and goes to the normal single green quadrant that indicates it has booted but getting nothing on the TV. Tried an alternative HDMI cable and still nothing. Also getting no sound.

Have tried bypassing the surround sound amp with a HDMI lead direct to the TV and still no sound or video, same result as before.

Dig the component lead out of the back of a cupboard and plug that into the surround sound amp and get sound, but no video.

So get an alternative TV and plug in using the component lead and the scart converter, and everything works fine (sound and video). Still using alternate TV, then plug in with HDMI, and get video, but no sound. Try alternative HDMI cable and still no sound.

Revert back to orginal TV and surround sound amp, and back to nothing TV behaves as though it has received a connection, but does not indicate the signal mode, and there is no sound, but the xbox appears to have booted (based upon the light cycle from the
green ring.

What's going on ? Dead TV, dead xbox, dead amp, all or some ?

:)

H3m S3lf · May 12, 2014

No picture or sound

I bought my xbox one September 2015. Its April 23, 2016 (1am). I just got home from work and went to turn on my xbox. Have dailies I wanted to run before I went to Netflix and bed. I pressed my xbox button on my controller and the light just blinks then
goes off. I then turned my xbox on using the button on the xbox itself. Ding, or whatever sound it makes when turning on. I have no visual or sound coming from my tv. I bought my tv in February 39" Element. I've never had any problems. I was playing on
it earlier today before work. Ive tried all 3 HDMI slots and still nothing. There is no disc in the console either... I'm now doing another reset (unplugged everything, including the router) This is my 3rd time in an hour doing a reset and trying to get video/sound.
Any ideas?

H3m S3lf · May 12, 2014

No picture or sound

Im back to no audio/video. I put a disc game in, box wouldn't read disc.. I turned it off when had dinner.. ... now I'm back to no audio or video....

The Silent Protagonist · May 21, 2014

Try disabling Display Discovery under Console Settings...

You can also try resetting the console's video display to defaults by powering off your console and holding the left quadrant of the power button until it turns on...

hope this helps...

The Silent Protagoni

Try disabling Display Discovery under Console Settings...

You can also try resetting the console's video display to defaults by powering off your console and holding the left quadrant of the power button until it turns on...

hope this helps...

StringedBook559

The DVI from TV to HDMI to xbox one only give me picture, not sound. Xbox said use optical if using a receiver. Still no sound.

Mister Cerb

Hey there! When you connect via HDMI, do you get sound but no picture? Or are both sound and picture absent? Do component cables work to connect your console to your TV? Does the picture/sound appear to be fine if you use component?

Have you tried resetting your display settings? At the bottom of this page are instructions on how to reset your display settings:

support.xbox.com/.../image-on-your-tv-is-unclear. Let us know how that works for you and we'll go from there! ^_^

EggsBoxJuan

support.xbox.com/.../connect-sound-system

-

It might help if you knew what the adapter looked like, there is a picture in the link above.

Zacabeb

When playing back DVD Video or videos from Xbox Video, the Xbox 360 wants to encrypt the picture and sound with HDCP. If it cannot properly detect that the display can handle HDCP, or if the display is an older model which does not support it, then the Xbox
360 will show this message. I'm surprised it doesn't happen with Netflix.

A possibility is that there is damage to the HDMI cable or connectors interrupting the Xbox 360 from communicating properly with the display, leaving them unable to share keys for HDCP encryption (this is done continuously while HDCP remains active).

Make sure that you turn on the display first and let it fully "wake up" before starting up the Xbox 360.

Also, if you're using the original yellow/red/white AV cable for sound rather than an audio dongle, check if leaving the AV cable unplugged and only having HDMI plugged in will resolve the issue. If it does, then you might want to route the sound out of
your display to the sound bar rather than directly from the Xbox 360.

What brand/model display is the Xbox 360 connected to? Also, has it worked before on that display?

No Picture or sound from xbox 360