No picture after update

TrapQueen0629 · May 1, 2017

When I turned on my xbox one it said update failed and wouldn't retry, I shut it off for a bit and when I turned it back on there is no picture now.

:)

Infvee · May 1, 2017

Profile Picutre Issue

I don’t know if it’s just me but everytime I change my profile picture from the Xbox App my profile updates with the picture but then a minute after reverts back to the default profile picture... It’s persistent no matter how many times I try.

TheGame402 · May 1, 2017

Issues after update!

I had the sound but no picture issue,I had just finished playing titanfall beta & went to go back to the dashboard.

so I pressed the guide button & lost the picture. Had to turn off the xbox & unplug the power supply then it was fine after that.

It is something to do with the update as I had no issues prior to the update & now these issues are starting.

remember the update was delayed & I think this may have been why.

If it is was hardware the picture wouldn't have came back after a display reset or power reset.

& it is funny that all the issues are happening to everybody who has one after the update coincidence I don't think so.

The dvd playback won't work either for my brother in law either, the sound plays but no picture goes back to the dashboard & no picture the power supply trick fixed it for him also.

The issue/s need to be fixed as this is ridiculous that an update can cause this much damage.

NENGaming · May 1, 2017

I had this this morning. I chose the Turn Off option and all was well again. I'm guessing you're a member of the insider program? You could try a reset. Press and hold the power button for 10 seconds, remove all cables from the back of your Xbox, leave for
a minute (pressing the power button a couple of times to deplete any stored power), plug everything back in and turn it on. See if that helps.

GazzaBhoy87 · Nov 1, 2018

Yeah same here , green xbox one screen for a few mins then black screen. Thanks microsoft, seriously.

I cant even get to the dashboard.

NENGaming

I had this this morning. I chose the Turn Off option and all was well again. I'm guessing you're a member of the insider program? You could try a reset. Press and hold the power button for 10 seconds, remove all cables from the back of your Xbox, leave for
a minute (pressing the power button a couple of times to deplete any stored power), plug everything back in and turn it on. See if that helps.

GazzaBhoy87

Yeah same here , green xbox one screen for a few mins then black screen. Thanks microsoft, seriously.

I cant even get to the dashboard.

I Hawkster I

I've had this problem the last couple of days with the Kinect acting up by not recognizing commands and finally today not turning on at all. I tried the troubleshooting listed in xbox support but it didn't work for me. This isn't the first time I've had
trouble with an update.

JohnRybock

Thank you for the reply. The issue was hand-in-hand with Kinect going down, showing no power and not registering in the settings area of Xbox One. Since posting, the problem has not shown for a while, and a couple days ago, the Kinect started up again -
light on front, responding to voice commands and controlling the AV system. I'm not sure if there was an update to repair bugs, but things appear to be resolved for right now.

Mister Mascot

Hey there GoMaizeNblue,

To clarify, Xbox One doesn't support CEC. The Xbox One S has a built in Blaster that will work if a Kinect is not connected as well.

If you'd like to see CEC supported, we'd recommend you to leave Feedback about that
HERE.

What steps have you tried already with this issue? For starters we'd recommend resetting up OneGuide to see if it helps out and this guide will assist with that.

OneGuide can't control your TV, AV receiver, or set-top box

Let us know how it goes!

No picture after update