No option to pre-install game pass games.

Discus and support No option to pre-install game pass games. in XBoX Games and Apps to solve the problem; Apparently you should get the option to pre-install coming soon titles on the xbox game pass on pc, I have friends that have pre-installed most games... Discussion in 'XBoX Games and Apps' started by Jank186, Nov 6, 2021.

  1. Jank186
    Jank186 Guest

    No option to pre-install game pass games.


    Apparently you should get the option to pre-install coming soon titles on the xbox game pass on pc, I have friends that have pre-installed most games on the list however I only get the option to add to my "play later" list which dosen't seem to do anything itself.

    If anyone has any ideas on how i can active this feature please let me know as soon as possible please.

    :)
     
    Jank186, Nov 6, 2021
    #1
  2. MateusFontana Win User

    No option to pre-install game pass games.

    Yes, it really is very strange. What could be causing this would be the use of a different account in the Microsoft store, but I don't think that's your case. And if you can play the other games in the game pass normally, there are no problems with the account, because as I said I believe it is a problem with this game, I suggest you wait until tomorrow and see if the game will appear for you to install.

    I also suggest you try the installation via the link below.

    https://www.microsoft.com/en-us/p/back-4-blood-...

    - Make sure you have the right account logged into the site. Below you can see an image of how it is shown to me.

    [​IMG]
  3. DarkrPhi Win User

    No option to pre-install game pass games.

    You only get it on certain titles

    And preinstall doesn't do anything but install.the base files

    If you have play later then it's games already out
  4. MateusFontana Win User

    No option to pre-install game pass games.

    Knowing that, I believe that might be it, maybe the region your main account is configured in, that would be the only plausible reason for this to be happening. Anyway knowing this, I suggest you contact support, as it can be something more serious, to contact them use the instructions below.

    Visit the website: https://support.xbox.com/en-US/contact-us

    Click on contact us

    or

    Ask an agent a question

    - Describe the problem you are having, if you are going to use the ask a question to an agent option, to get redirected faster to a real person, enter the term 'talk to agent' and then choose the categories of your problem.

    - Choose to get a callback or talk to one of the community gamers, you will be redirected to the right sector
  5. Jank186 Win User

    No option to pre-install game pass games.

    Seemed to have found a partial fix which is logging into a differnet account that also has the game pass, so it looks like there is a problem with my account for specific games for some reason.
    [​IMG]
  6. MateusFontana Win User

    No option to pre-install game pass games.

    I see, try updating your system to version 21H1 and see if that fixes your problem. If nothing changes, I believe it could be a problem with the game's developer.
Thema:

No option to pre-install game pass games.

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