No option for Update Preview and no listed devices in Devices Manager

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Make sure your controller is turned off and the wireless receiver is plugged in to your PC before proceeding with the steps below:

- Press Windows key+X.
- Click "Device Manager".
- Find any listings of "Unknown Device" in the list of devices, likely under Human Interface Devices or Other - Devices. Make sure you right click it and select the "Scan for hardware changes" and "Update Driver Software" > "Search Automatically for Updated Driver" options before the next steps, especially if you have more than one "Unknown Device" listed.
- Right-click on "Unknown Device" and click "Update Driver Software".
- Click the option "Browse my computer for driver software".
- Click the option "Let me pick from a list of device drivers on my computer".
- Near the bottom of the list, select the option that looks something like "Xbox 360 Peripherals" and click "Next".
- From the list, select the driver option "Xbox 360 Wireless Receiver for Windows [2/15/2007]" and click "Next".
- A warning will appear about the possibility of the device or your computer not working properly and likelihood of system instability. Disregard it and click "Yes" in the bottom right corner of the panel.
- A message should appear within a few seconds saying that the device has been correctly installed. Click "Ok" and exit out of all device manager windows.

In the USB Root Hub Power Management options the "Allow the computer to turn off this device to save power" option is unflagged.
Here are the steps:

• Disable the USB selective suspend setting:
  • Click Start, click Control Panel.
  • Click the Hardware and Sound tab.
  • In Devices and Printers click Device Manager.
  • Expand the Universal Serial Bus Controllers node, and then, for each USB Root Hub node, do the following:
    • Right-click USB Root Hub.
    • Click the Power Management tab, uncheck the ‘Allow the computer to turn off this device to save power’ checkbox, and then click OK.

Hello Dmytro Ivasjuk,

May we know if you have already tried this - update the driver:

1. In the search box on the taskbar, enter device manager, then select Device Manager.
   
2. Select a category to see names of devices, then right-click (or press and hold) Universal Serial Bus driver to update.
   
3. Select the arrow icon > and select the first option that says ...eXtensible Host Controller... right click on this.
   
4. Select Search automatically for updated driver software.
   
5. Select Update Driver.
   
6. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
   

Reinstall the device driver:

1. In the search box on the taskbar, enter device manager, then select Device Manager.
   
2. Right-click (or press and hold) the name of the device, and then select Uninstall.
   
3. Restart your PC.
   
4. Windows will attempt to reinstall the driver.
   
5. If issue still persist, then the issue could be related to your device and please contact the device manufacturer.
   

Should you have already performed this troubleshooting, just let us know by replying back to us.

Regards,

Update.....Now the Xbox 360 Wireless Receiver will not work on the desktop or the laptop. Perhaps it is broken, but it was working when I disconnected it from the desktop.

On the desktop, I get a Code 45...not connect for the device when I show hidden devices in the Device Manager. When I try to Add Legacy Hardware as suggested, I can drill down to the Xbox Peripherials, but there are no drivers listed only the option to install from disk. The driver that I can see when looking under the Device Manager is "Xbox Wireless Receiver for Windows Version: 10.0.19041.1 [12/6/2019]".

On the laptop, there is no option to Add Legacy Hardware under Action for the Device Manager.

How to Turn on HDMI-CEC on Your Samsung TV

1. Open the External Device Manager. To activate HDMI-CEC, go to the External Device Manager, found under the General
   Settings menu.
2. Activate CEC. The first option in the External Device Manager is Anynet+ (HDMI-CEC). ...
   
3. Navigate to Universal Remote. In the source list, select Universal Remote, and add a new device.

Just found this, hope it helps