No new credit balance

Discus and support No new credit balance in XBoX on Consoles to solve the problem; Before I bought a few things from the Xbox store my credits were at 1.8k it’s been over a week now and my credits are still 1.8k and I haven’t received... Discussion in 'XBoX on Consoles' started by Gouldiekun, Apr 5, 2018.

  1. Gouldiekun
    Gouldiekun Guest

    No new credit balance


    Before I bought a few things from the Xbox store my credits were at 1.8k it’s been over a week now and my credits are still 1.8k and I haven’t received any gems either. Is there a problem?

    :)
     
    Gouldiekun, Apr 5, 2018
    #1
  2. XxWoIFiExX
    XxWoIFiExX Guest
    Adding new credit card to buy Microsoft Points

    If I have a credit card with an outstanding balance and I add a new one just to buy Microsoft points, will it automatically charge the balance from the old credit card to the new one?
     
    XxWoIFiExX, Apr 5, 2018
    #2
  3. XxWoIFiExX
    XxWoIFiExX Guest
    Adding new credit card to buy Microsoft Points

    I just don't want to add the new credit card and have the outstanding balance automatically charge that new credit card.
     
    XxWoIFiExX, Apr 5, 2018
    #3
  4. Smwutches
    Smwutches Guest

    No new credit balance

    For help with the rewards program, you'll want to post in the Xbox Rewards Questions support forum. If you can post the offers you're looking for credits from, that will help as well.
     
    Smwutches, Apr 5, 2018
    #4
  5. Smwutches Win User

    No new credit balance

    For help with the rewards program, you'll want to post in the Xbox Rewards Questions support forum. If you can post the offers you're looking for credits from, that will help as well.
  6. XxWoIFiExX Win User

    Adding new credit card to buy Microsoft Points

    I just don't want to add the new credit card and have the outstanding balance automatically charge that new credit card.
  7. ShaneMunnelly Win User

    cant get things

    If there are oustanding balances on your account they have to be cleared with a new credit card.

    If you used a friends credit card to pay for the service and it has not cleared you will have clear a balance on the account with your own credit card as you are using the service, if you paid your friend then that is a matter between you and him.

    Call xbox support

    They Rock
  8. Smwutches Win User

    I cannt pay Xbox GOLD membership. help!!

    You won't be able to use a prepaid card until you pay off the balance you owe. You would have to add a new credit/debit card first and pay off the balance.
  9. VC Itachi Win User

    Removing a payment option.

    what does this mean?

    Payment methods with an outstanding balance cannot be removed. Please resolve any outstanding balances before removing this payment method.

    The credit card which i used to pay my xbox live was canceled, cuz I got a new Credit card and now it wont let me reedem any code and remove my credit card information :/
Thema:

No new credit balance

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