No MyVIP awarded for October.

BadMrK · Nov 18, 2016

I had previously reported this in a thread earlier this week but I got no MyVIP awarded in October. I had a few games I ordered and got no rewards for them.

The person who responded said that preorders don't qualify, however there was an announcement made that says that as of September Preorders will count both toward MyVIP progress and rewards back. The person who responded locked the old thread so I was unable
to respond there. But here is a link to that announcement.

https://forums.xbox.com/en-US/thread/8672d69b-ff5f-4f12-9dfd-6a826fbc66d3

So please help me get my points I earned. Thank you!

:)

XBLRewards3 · Nov 18, 2016

no rewards for games purchased

Hi Chopster2k. You have been awarded MyVIP payback for your qualifying purchases. You currently have them pending in your account at this time. You can view them in your MyStatement on your MyRewards page. Purchases are calculated at the end of the month
and awarded by the 15th of the following month. October purchases will be calculated and awarded no later than November 15th.

XBLRewards8 · Nov 18, 2016

Gamerscore Tier

Hello Scorch813,

Upon promotion to a new MyVIP tier, you are awarded MyVIP gems, as outlined in the terms and conditions. Since Gems were only created on October 1st, it is not possible to Reward them for activity done before they existed.

XBLRewards8 · Nov 18, 2016

Hello ProtagnistZero,

Apologies, your old thread (Haven't gotten my October MyVIP Star Rank Points), said October MyVIP, so we addressed your October purchases. Your
September purchases did award payback in October, and were placed into your account on October 17th. They were dated as a MyVIP Gold 4 star Credit event from September 30th, and were deposited in the October 26th deposit cycle. You can review all Credit events
from your MyStatement on the MyRewards page, as well as their deposit as usable currency from your commerce page at (Sign in to your Microsoft account).

BadMrK · Nov 20, 2016

Hello ProtagnistZero,

Apologies, your old thread (Haven't gotten my October MyVIP Star Rank Points), said October MyVIP, so we addressed your October purchases. Your
September purchases did award payback in October, and were placed into your account on October 17th. They were dated as a MyVIP Gold 4 star Credit event from September 30th, and were deposited in the October 26th deposit cycle. You can review all Credit events
from your MyStatement on the MyRewards page, as well as their deposit as usable currency from your commerce page at (Sign in to your Microsoft account).
Click to expand...

Why didn't I get any MyVIP rewards in October?

Smwutches · Nov 3, 2018

Support explained in your original thread that you did not spend enough on eligible content in order to receive a VIP rebate for October. Subscriptions, in-game consumables, and preorders do not count towards VIP. Also, any purchases that count towards other
offers on the site at the time, will not count towards your rebate. Preorders were only eligible for VIP rebates in September as part of a special offer.

Smwutches

Support explained in your original thread that you did not spend enough on eligible content in order to receive a VIP rebate for October. Subscriptions, in-game consumables, and preorders do not count towards VIP. Also, any purchases that count towards other
offers on the site at the time, will not count towards your rebate. Preorders were only eligible for VIP rebates in September as part of a special offer.

BadMrK

Hello ProtagnistZero,

Apologies, your old thread (https://forums.xbox.com/en-US/thread/812e2cf1-0da9-43af-a5b9-92f3550f1da9), said October MyVIP, so we addressed your October purchases. Your
September purchases did award payback in October, and were placed into your account on October 17th. They were dated as a MyVIP Gold 4 star Credit event from September 30th, and were deposited in the October 26th deposit cycle. You can review all Credit events
from your MyStatement on the MyRewards page, as well as their deposit as usable currency from your commerce page at (https://commerce.microsoft.com/).

Why didn't I get any MyVIP rewards in October?

XBLRewards8

Hello ProtagnistZero,

Apologies, your old thread (https://forums.xbox.com/en-US/thread/812e2cf1-0da9-43af-a5b9-92f3550f1da9), said October MyVIP, so we addressed your October purchases. Your
September purchases did award payback in October, and were placed into your account on October 17th. They were dated as a MyVIP Gold 4 star Credit event from September 30th, and were deposited in the October 26th deposit cycle. You can review all Credit events
from your MyStatement on the MyRewards page, as well as their deposit as usable currency from your commerce page at (https://commerce.microsoft.com/).

XBLRewards8

Hello Scorch813,

Upon promotion to a new MyVIP tier, you are awarded MyVIP gems, as outlined in the terms and conditions. Since Gems were only created on October 1st, it is not possible to Reward them for activity done before they existed.

XBLRewards8

Hello RestlessCorpse,

As Smwutches says, we calculated MyVIP payback as a monthly whole, and award it midway through the following month. Therefore it is too early to see your October purchases.

No MyVIP awarded for October.