No more Xbox currency from rewards?

Kyler D'Amico · Sep 25, 2018

made my goal $10 but updated it to a $25 goal of microsoft dollars for xbox. Then all of a sudden i grt on today to it being gone? Ad tbey have starbucks gift cards and walmart giftcards of course incredibly overpriced compared to the xbox currency. Will
it return? Why werent we told it was going away? I wouldve spent what i had, now its only 3rd party places, gold, or gamepass

:)

onyxishere · Sep 25, 2018

$6 Promotional Credit

Currency can only be used from the console. When you attempt to purchase an item from the Xbox Marketplace it will ask for an alternate payment method first. This is just in case the amount you are paying is more than the amount you have in currency.

Do not worry, currency is always taken first.

PRUNEJUlCE · Sep 25, 2018

No currency

It's not saying I have any pending currency and I've been constantly purchasing digital content over the last few months, first time issue, please help.

Smwutches · Sep 25, 2018

The cards do change periodically, but you'll want to contact Microsoft Rewards customer support to see if they have
any information on when they would return.

XBF Javier R · Sep 25, 2018

Hello Kyler,

Would this be in reference to Xbox Rewards Points?

More information can be provided here at our Xbox Live Rewards is now Microsoft Rewards announcement.

In this case, it would be best to get in contact with our support team.

We can be reached at our Contact Microsoft Support page.

We hope this helps, and appreciate your feedback.

Thank you!

Itilianm0nst0r · Nov 3, 2018

Try signing in to microsoft rewards on you phone they are showing up there as active

Itilianm0nst0r

Try signing in to microsoft rewards on you phone they are showing up there as active

Smwutches

The cards do change periodically, but you'll want to contact Microsoft Rewards customer support to see if they have
any information on when they would return.

XBF Javier R

Hello Kyler,

Would this be in reference to Xbox Rewards Points?

More information can be provided here at our Xbox Live Rewards is now Microsoft Rewards announcement.

In this case, it would be best to get in contact with our support team.

We can be reached at our Contact Microsoft Support page.

We hope this helps, and appreciate your feedback.

Thank you!

MaximumExtreme

Sorry for your trouble. Currency cards should not expire only the money that you receive from doing such things like Xbox Live Rewards or Bing Rewards will expire. Currency that your using from your own wallet shouldn't expire though.

XBLRewards8

Hello PEEVS83,

The 8,700 Credits are your lifetime Credit amount. It is also the amount you received as your deposit. Since these Credits were deposited, they were converted from Rewards Credits into currency and placed into your Microsoft Account to spend. From our FAQ:

What are Rewards Credits and how can I use them?

Rewards Credits are a way of keeping track of the funds you earn through Xbox Live Rewards. Once you accumulate 5,000 Credits or more, they will be converted into your country's local currency and deposited into your Microsoft account. Then, you can head
over to the Xbox Store to purchase your favorite games, TV shows, movies, and much more!

No more Xbox currency from rewards?