No more reward points?

I am currently a VIP 3. This means I should be getting 6% back on all my digital games that I buy. Within the past 6 weeks, I've done about $100 in purchases and it doesn't register a SINGLE game I've gotten. Has anyone else had this problem? The only
thing that actually shows up is the December survey. Any help would be greatly appreciated. This is a bit frustrating.

:)

 

No more rewards credits?

Hello EddieM1974,

We see multiple Credit events in your MyStatement, as well as deposit events. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit
as currency from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount. If you are asking about MyVIP payback for last month, from the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.

 

No more rewards credits?

Hi there,

Since a couple of months I haven't received any more rewards credits even though I've bought plenty of games. Have rewards credits payouts stopped for people in the Netherlands?

GT:

Cheers Eddie

 

Support will check into anything done before December, but keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for December purchases.

 

Hello xxEi8htyFou4xx,

We see that you received MyVIP payback for October and November. Regarding December, from the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. For future reference, you can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed
for your deposits to see their deposit as currency from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount.