no me deja comprar gold en mi xbox 360[Translation-won't let me buy gold on my xbox 360]

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you are having issues buying a gold subscription. Are you trying with currency or credit/debit card? Have you tried purchasing on the computer instead of on the console? Sign into your Microsoft/Xbox
account at
account website and try the purchase there. Let us know if this doesn't work for you.

Thanks,

Brad

A mi no me deja comprar el gears 4, me dice que el pago no puede ser procesado y que me ponga en contacto con el soporte de microsoft.

[translation]

To my not let me buy the gears 4 he tells me that the payment can not be processed and put me in contact with microsoft support.

Cambie mi tarjeta de débito, pero tengo crédito en mi cuenta de Xbox y no me deja pagar la suscripción de live gold ni el game pass, como puedo pagar estas suscripciones con mi crédito en Microsoft?

___________________________

[Translation - I changed my debit card, but I have credit in my Xbox account and it doesn't let me pay for the live gold subscription or the game pass, how can I pay for these subscriptions with my credit at Microsoft?]

You will need to call in for this and or pay off the bill

Pero no me sale la selecvion de pago y facturacion, eso como lo ago que soy nuevo en esto 😂

Translate-

But I get the selection of payment and billing, that as I am new in this ago 😂

Hey Barley!

Thanks for taking the time to bring this issue to us! Sounds like there might be a previous balance on the account and would most likely be posted to the

Payment and Billing section of the Microsoft account. Check it out, if the search is unsuccessful the next course of action would be to get in contact with one of our

Billing Specialists and see what options are available to further assist with the matter! Give it a shot and keep us posted on how it goes!!