NO ME DEJA CANCELAR UNA MEMBRESIA GOLD [Translation-DO NOT LET ME CANCEL A GOLD MEMBERSHIP]

ESTOY PIDIENDO AYUDA POR AQUI YA QUE NO MEDEJA CANCELARLA DE NINGUNA OTRA FORMA

[Translation-

I AM ASKING FOR HELP HERE AS IT DOES NOT MEASURE TO CANCEL IT IN ANY OTHER WAY]

:)

 

Familia

Te refieres a un plan de familia? Como una membresia gold de familia?

[Translation: Do you mean to a family plan? If you would like a family gold membership?]

 

Cancelacion de mi cuenta [Translation: Cancellation of my account]

Hola, como se puede cancelar una suscripción de gold de 1 mes que tiene renovación mensual?

[Translation: Hello, as you can cancel a subscription of gold from 1 month having monthly renewal?]

 

Hello Juan,

We have already answered you over on this thread here. Therefore, I will now lock this thread.

Unfortunately, no one on the forums can assist you with cancelling a membership. You would need to contact Xbox Customer Support.

1. Contact us here
2. Select Billing
3. Say No thanks to the virtual agent
4. Select Error Messages and codes
5. Skip step 3 and go to step 4
6. Select request a callback from support

Once again, please refrain from posting the same topic more than once. You are able to respond on a single thread and not have to make multiple ones about the same issue. Enforcement actions can be taken on your account if you fail to follow the rules.

I'm going to put up the Rules and Guidelines once more and the points that need to be referenced:

Xbox Forum Guidelines

13) Please do not spam. No commercial posts or flooding the forum with useless content.
Double, triple, etc. posting can also be considered spam.

[*]27) Do not repost content a moderator has removed,
repost a topic that has been locked, remove a post edited by a moderator or post about forum moderation decisions. If you have a question or concern about a forum moderation decision, please private message the
applicable moderator.