No Man's Sky stuck on starting screen

Hi Skullz,



Thanks for reaching out to the forums. We see you are having game issues. We recommend the guide for game
issues solutions. Make sure to try all steps and let us know how it goes.

Thanks,

Brad

Hey, thanks for the reply. I wrote that I have tried the solutions provided by the guide and nothing seemed to work. Other games I have on Xbox (beta) app seem to work fine. It's just No Man's Sky that seems to be stuck on the starting screen.

Hello Jake_064,

It's good to know that it worked. You try to perform the steps again if the issue reappears, and if the issue returns, you may perform Clean boot, SFC scan or try to create a new Local account.

Please also indicate if download issues are on the Xbox App, Microsoft Store, or browser and what type of file is being downloaded.

Thanks i followed your steps and it worked thank you very much but sometimes when i try to download something it stays on 0% for a very long time and sometimes i cant even pause or cancel the update/install i dont know what causes this and may be a future problem. Thanks in advance

Hello Jake_064,

Welcome to Microsoft Community.

I can see that you are having issues launching the game No Man's Sky. It may be caused by a corrupted game file or a network connection issue. Here are some steps you can try to fix it:

Make sure Windows is up to date

1. Press the Start button on the taskbar, type settings, and then select Settings.
   
2. On Windows 10, select Update & Security. On Windows 11, select Windows Update.
   
3. On the Windows Update page, select Check for updates to see if any updates are available for your device.
   
4. Once the updates have downloaded, select Install now to start the installation.
   
5. Following installation, we recommend that you restart your device so that the latest updates can take effect.
   

For more info, go to:

Windows Update

Make sure both the Xbox and Gaming Services apps are up to date

1. Press the Start button on the taskbar, type store, and open the Microsoft Store app.
   
2. Select Library.
   
3. Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
   

Make sure the game is up to date

1. Open the Xbox app for Windows.
   
2. In My Library, select the game title.
   
3. Select the More options (…) button and choose Manage.
   
4. Select Files and then Check for updates.
   

Make sure you’re signed in to the Xbox app and the Store with the same accountWhen you open the Xbox app on your device, be sure you sign in to the app using your own Xbox account. You may also need to be signed in to the Store (xbox.com) in order to play a purchased game.

To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

For help with signing in, go to:

Sign in to Xbox

Repair the game

1. Open the Xbox app for Windows.
   
2. In My Library, select the game title.
   
3. Select the More options (…) button and choose Manage.
   
4. Select Files and then Verify and repair.
   

Remove and reinstall Gaming ServicesReinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
   
2. In Windows PowerShell, type the following command and press Enter:
   
   get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
   
3. In the same window, type the following command and press Enter:
   
   start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
   
4. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
   
5. Restart your device and try to install the game again.
   

Uninstall and reinstall the gameIf you're having trouble getting a game to play, uninstalling and then reinstalling the game might help. Occasionally, game files may get corrupted or altered, especially if you've had a malware problem or are running a game modification on your device.

Some games can even repair the original files without you having to remove the game completely. However, if you installed the game from the Microsoft Store, you'll only be able to completely uninstall and reinstall the game. For more info, follow the steps in:

How to install and uninstall a PC game on a Windows device

Source: Troubleshoot issues with the Xbox app for Windows | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.