No mans Sky keeps crashing on hello games screen.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey RehanChougle, how are you today? Hope you're well.

RehanChougle, there are a couple of things we could try also:

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

Hello ShadowFox104, how are you?
Thanks for your post. It seems you are having problems with your copy of No Man's Sky. To solve this problem, see this article: Troubleshoot game issues on Xbox. If the problem persists, you can try a Factory Reset while keeping your games and applications installed.

Please let us know how this goes.

That is up to "Hello Games", the developer of No Man's Sky!

Best,

Nozzle

Hello ylianc,

Thank you for your post. I understand you are experiencing an issue with your copy of No Man's Sky. To troubleshoot your game crashing, please check out this article:

Troubleshoot game crashing. If the issue persists, you may want to try performing a

Factory Reset while keeping your games and apps installed.

Please let us know how this goes.

One more thing the planet that the Normandy crashed on and the planet in the old man scene has the same planets in the sky but differing terrain. It might be possible a new colony came out of the crash of the Normandy.