No Man’s Sky crashing on Xbox one

Thank you so much for your help you saved my day! XD

Yeah i might have to delete all my saved data on cloud and xbox cause it seems corrupt, I can play on a new save without it freezing but whn i try on the original one it freezes everytime, theres no way to fix that wothout deleting right? Also every game
work fine its just that specific save file T-T

Hello ylianc,

Thank you for your post. I understand you are experiencing an issue with your copy of No Man's Sky. To troubleshoot your game crashing, please check out this article:

Troubleshoot game crashing. If the issue persists, you may want to try performing a

Factory Reset while keeping your games and apps installed.

Please let us know how this goes.

One more thing the planet that the Normandy crashed on and the planet in the old man scene has the same planets in the sky but differing terrain. It might be possible a new colony came out of the crash of the Normandy.

I've had to stop playing, despite trying all the recommended Xbox actions. It's definitely the game, and Hello Games are notoriously bad at fixing problems, despite being really good at introducing them with every patch (the latest Next patch is the 13th
and is still mostly made up of them trying to fix newly-introduced bugs, rather than the trivial content updates they make a song and dance about).

You can report the problem here: https://hellogames.zendesk.com/hc/en-us/requests/new - just don't expect a response from them. Despite making over $24m from new purchases when the Xbox version was released, they haven't employed any new staff to provide
an acceptable level of customer support.

I think only reporting the problem in numbers will get them to do anything about it, or even acknowledge it. As their history shows, they rely on people buying the game and not playing it. If you don't report the problem, they'll be quite happy with that.