No longer receiving Microsoft Rewards Points for 360 store purchases

For help with the Microsoft Rewards

Program, you would need to contact their customer
support.

When this happened to me I had to contact their support and have them manually award them

Hello Stubedoo54, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

That's correct, you do not receive reward points for purchasing game add-ons. You will only receive reward points for purchasing full games.

In the case of Avatar Frontiers of Pandora, the game was released on March 25, 2023. If you purchased the game before March 25, you may have received reward points. However, if you purchased the game after March 25, you will not receive reward points.

In the case of Destiny 2 Lightfall, the game will be released on August 24, 2023. If you purchase the game before August 24, you may receive reward points. However, if you purchase the game after August 24, you will not receive reward points.

If you want to make sure you receive reward points for purchasing a game, you can check the Xbox rewards page before making your purchase. The rewards page will display all games that award reward points.

Here are some tips to get reward points for purchasing games:

Buy new and popular games. New, popular games typically award more reward points than older or less popular games.

Buy games on the Xbox Store. Games purchased from the Xbox Store earn more reward points than games purchased from other stores.

Buy games with an Xbox Game Pass subscription. Games purchased with an Xbox Game Pass subscription also earn reward points.

I hope this information is helpful to you.

Merry christmas.

Sincerely,
Oskayra.

Hi there,

points systems are no longer in place, it is just gift cards, system has changed since xbox 360. Points are also obtained from Microsoft rewards but it's not the same as the 360 points

Hello Tim,

Thanks for posting on the Xbox forums. We understand that you are interested in using your Microsoft Rewards points to receive an Xbox Gift Card, but you would like to receive a digital code for the item. The

Microsoft Rewards website states, "NEW! Microsoft Rewards has enabled direct deposit. Now when you redeem points for an Xbox Gift Card the value will be directly deposited into your Microsoft account. You’ll no longer receive a code in your inbox
that you’ll have to take to Microsoft.com to apply yourself."
What is the item that you are interested in purchasing with the currency? If you are going to use the currency on a game, you can gift the game from one account to another. Be sure to let us know the results Tim!