No longer connecting to Internet?

TackleLatenHard · Jan 26, 2014

I've always connected my 360 to the Internet bu running an Ethernet cable from my 360 to laptop, wireless connecting laptop to router. Recently I have upgraded to Windows 8.1. I can't now connect to the Internet. My laptop is connected but I keep getting
the message:

"Can't obtain an IP address from your router or modem"

I have factory re-set the connection options and tried both automatic and manually entering connection settings as per the support pages. Does anyone know how to resolve this?

:)

FILTHYGOAT69 · Jan 26, 2014

No longer connecting

Hi I have an Xbox one and have had it connected to my internet for the past 5 months and it has been alright, then yesterday we had a power outage and when the power came back on my Xbox is not connected to the internet but can see all my neighbours modems.

Please help

TmC Smile · Jan 26, 2014

Xbox no longer connecting to wireless router

The IP could have had a problem if you unplug your router and plug it back in 10 seconds later it will reset your IP and you just need to reconnect to the router

nVo Fusion · Jan 26, 2014

You can not connect your Xbox to your internet via Ethernet through your laptop. The port on your laptop is to be plugged into your router or cable modem if you what your laptop to have a wired connection. If you want your Xbox to be wired, then you need
to run the Ethernet cable to the port on your router or cable modem.

TackleLatenHard · Jan 26, 2014

I've done it this way for the best part of three years! My laptop is wirelessly connected to the Internet, I run an Ethernet cable from the port on my laptop to the port in my xbox and essentially the laptop is my wireless adaptor. Now all of a sudden
I can't do this as per my original post. What's the solution?

I don't want a wired connection. I want to continue to be able to access as I always have done.

nVo Fusion · Oct 31, 2018

That's odd, you must have a different setup on your laptop then most have.. Sorry I don't know what else to say, good luck!

nVo Fusion

You can not connect your Xbox to your internet via Ethernet through your laptop. The port on your laptop is to be plugged into your router or cable modem if you what your laptop to have a wired connection. If you want your Xbox to be wired, then you need
to run the Ethernet cable to the port on your router or cable modem.

nVo Fusion

That's odd, you must have a different setup on your laptop then most have.. Sorry I don't know what else to say, good luck!

TackleLatenHard

I've done it this way for the best part of three years! My laptop is wirelessly connected to the Internet, I run an Ethernet cable from the port on my laptop to the port in my xbox and essentially the laptop is my wireless adaptor. Now all of a sudden
I can't do this as per my original post. What's the solution?

I don't want a wired connection. I want to continue to be able to access as I always have done.

ArceusMI

Nickholl,

What the restore did was reset the default network settings to normal so that everything would be set automatically on your console. There was most likely some kind of mismatch between the router and the Xbox, but now that everything is automatic, it works
fine.

Also, setting a Static IP is just an IP Address that does not change on its own. It requires getting into your router's settings and most everything would be there already, set to Dynamic. For most things a static IP is not needed.

nickholl-FDA445B2-E9

Aha! Just clicked 'restore to default settings' and now it works! (Via Ethernet anyhow)

Will try via wifi as well.

Not sure what changed in there, but seems to have done the trick

Thanks guys

No longer connecting to Internet?