No internet connection no matter what I do

Discus and support No internet connection no matter what I do in XBoX on Consoles to solve the problem; So we experienced a lightning strike close to our house which caused us to lose power and replace the router and modem. The xbox series x turns on but... Discussion in 'XBoX on Consoles' started by Joseph Reeds, Jun 9, 2024.

  1. Joseph Reeds
    Joseph Reeds Guest

    No internet connection no matter what I do


    So we experienced a lightning strike close to our house which caused us to lose power and replace the router and modem. The xbox series x turns on but I can't connect to the internet no matter what I do.

    Brand new modem and router. All other devices in our home connect to the internet fine. Did the lightning strike fry one of the hardware in the xbox?

    I've tried factory reseting my xbox and now I'm stuck with the error code 0x8B050084 0X00000000 0x00000201. I'm using wired connection and it says im connected to the internet but my routers telling me it's not. I've tried wireless and it doesn't even detect the network or any network at all.

    I've tried just about everything to fix this problem. I've even replaced module boards 1888 and 1889 and still no luck. Any help will be greatly appreciated.

    :)
     
    Joseph Reeds, Jun 9, 2024
    #1
  2. Tomsen - MSFT Win User

    No internet connection no matter what I do

    Hi Joseph Reeds,

    Welcome to the Microsoft Community.



    We completely understand the inconvenience this issue has caused you and the current situation is frustrating. As hardware damage issues are beyond the scope of community support, I sincerely recommend that you contact a dedicated department to resolve your issue.

    Before contacting, you can try the following links:Troubleshoot your Xbox network connection | Xbox Support

    If it does not work, please visit this link to contact the relevant support staff for consultation and inspection:Contact us | Xbox Support

    Hope I helped! Please do not hesitate to ask if you have further concerns. I will be waiting for you and I would be more than glad to assist you further.

    Best Regards,

    Tomsen-MSFT | Microsoft Community Support Specialist
  3. Darhyl Mayte Amizola Win User

    I can't connect to the internet no matter what I do

    Hey Aiden!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your Xbox Series X console. I am here to help.

    It seems you have already exhausted all the troubleshooting steps.

    I would highly recommend you have your Xbox Series X console checked for repairs. You can request a free console warranty repair order by signing your account and registering the console serial number here at this link:

    https://support.xbox.com/en-US/help/hardware-ne...

    Thank you for your time. I hope you have a great day!
  4. Tw1se2323 Win User

    Cannot Connect To Xbox Live All of a Sudden?!

    Same thing is happening to me and it says im connected to the internet but cant connect to xbox live and it doesnt matter what i do
  5. SacredDoughnut1 Win User

    CANT CONNECT NO MATTER WHAT I DO!

    I even tried to bridge my ethernet and internet. It used to work but wont work anymore
  6. SacredDoughnut1 Win User

    CANT CONNECT NO MATTER WHAT I DO!

    i have verizon and i use an Ralink RT3090 802.11n Wifi Adapter
Thema:

No internet connection no matter what I do

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