No install option for minecraft purchase

Discus and support No install option for minecraft purchase in XBoX Games and Apps to solve the problem; I purchased minecraft through my Microsoft account. The purchase shows on my order history but there is no install or download button. If I click on... Discussion in 'XBoX Games and Apps' started by Morgan Sparrow, Jun 26, 2023.

  1. No install option for minecraft purchase


    I purchased minecraft through my Microsoft account. The purchase shows on my order history but there is no install or download button. If I click on the game name it takes me to the minecraft site but the button remains 'buy' so still no option to install. I've checked for updates and followed all the tips on help. Nothing works. Please help!

    :)
     
    Morgan Sparrow, Jun 26, 2023
    #1
  2. Francia J. Win User

    No install option for minecraft purchase

    Oh, I apologize. It is listed under Xbox, sorry for that.

    Going back, can you please sign in to https://account.microsoft.com/billing/orders and then click the game icon for Minecraft, from there you will be redirected on the product page, please copy and paste it here.
  3. Francia J. Win User

    No install option for minecraft purchase

    Thank you so much for that. On the Laptop, please sign out on Microsoft Store App as well as Xbox App and then try installing the game edition through the Xbox App itself.
  4. Morgan Sparrow Win User

    No install option for minecraft purchase

    Thanks for getting back to me. Here are my screenshots


    [​IMG]

    [​IMG]
  5. Morgan Sparrow Win User

    No install option for minecraft purchase

    The purchase shows as 'completed' under order history. I dont have an xbox, this is on my son's laptop. I purchased the deluxe edition and it said it was available for PC. I have just installed the minecraft launcher, minecraft and minecraft java separately but there are none of features of the deluxe edition.
  6. Francia J. Win User

    No install option for minecraft purchase

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

    "Go to Profile & system > Settings > Account > Payment & billing > Order History"

    https://support.xbox.com/en-US/help/subscriptio...

    Once confirmed that it is purchased under the correct account please perform a powercycle on your console and then check on your "My games and apps" > "Owned games".

    ​​​

    "POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"
Thema:

No install option for minecraft purchase

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