No in game sound and forza won't load on xbox one

Here it is 3 months later and XB1 Day One console is making the grinding sound, and won't load my game disc. A replacement system has been ordered.

The problem may not be on your end apparently Forza is having some issues.

Official forums have people having the same issue as you and my game just got stuck in a loading screen on Nurburgring, now Forza won't load at all. Someone else in the forums just had the exact same issue loading the same track.

Hello there @Joshua.6, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the game situation, but I want you not to worry about it because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I
would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
(UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Feel free to give us your feedback by voting below if the reply was helpful!

Hi,

We need to gather the following information to properly isolate your concern:

1. Are you getting any error messages?

2. Are you using the Xbox One or a Windows 10 PC to access the game?

3. Do you have the physical copy or digital version of the game?

4. Is this issue happening to other games as well?

Looking forward to your response.

It appears that the issue with the disc read error is the fact that the saved game file must have had files that needed to be loaded on the disc version and not the on demand one. You could try borrowing a copy to see if the game will load that way. If that
doesn't work then unfortunately it sounds like the saved file might be corrupted, but it doesn't sound like it. Sounds more like something dumb where you'd think a saved file from a disc would work on the same game on the digital version but won't.