No Halo wars one code untile now

Hey, guys!

Sorry to see any frustrations around this. You can see on the
Halo Wars 2 Ultimate Edition description that it will take 7-10 days before you receive your token for Halo Wars Definitive Edition:

*Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016. Redeem your code on
Xbox One, Xbox.com or the Xbox App on Windows 10. For more information on how to redeem codes, visit Xbox.com/howtoredeem-console.

If it hits day 11 and you still do not have your codes, be sure to post up a new thread in our

Sales & Promotions forum for the best assistance. Thanks for understanding!

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Xbox Forums Staff

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20th Jan was my order. Still waiting. This is ridiculous.

Hey there,

Codes for Halo Wars: Definitive Edition are no longer sent out for purchases of Halo Wars 2: Ultimate Edition. Now, anyone that purchases Halo Wars 2: Ultimate Edition digitally will automatically receive the game digitally. Try checking your Windows Store
library (or your 'Ready to install' list on Xbox One) to see if the game shows up there! Be sure that you are signed into the account that originally redeemed the code, as well.

To find your library on the Windows Store, click your profile picture in the upper left corner of the screen within the Windows Store. Keep us posted!

I can see Halo Wars DE in my Windows Store library, however trying to install it gives an error once it tries to acquire a license (error code is 0x803F8001). I have already had a lengthy chat session with support over that error, and they said the error
was due to my not having a license for Halo Wars DE, and that I had to come here to get the code for Halo Wars DE sent to me.

Hey there,

That screenshot indicates that you already own the game. Codes were only sent out during the pre-order period for Halo Wars 2: Ultimate Edition. Now, all digital purchases for Halo Wars 2: Ultimate Edition include the digital version of Halo Wars: Definitive
Edition. If the game is showing up in your library already, there is no need for a code.

Are you able to try downloading the game through the Halo app on the Windows Store? Within the Halo app, select the controller icon and see if it allows you to download the game through that menu.

Keep us posted!

Yes that screenshot indicates that I own the XBox One version, but not the PC version. As you see, there are two versions of Halo Wars 2. One for PC and one for XBox.

I bought the Ultimate Edition and I should have everything on PC and XBox, but I did not receive a Halo Wars Definitive Edition for PC. It's not in my store library. I do not own an XBox One.

The Halo App is only offering me to buy Halo Wars 1.

If browse the Windows Store to Halo Wars 2 Ultimate Edition it says that I own this product. It lists Halo Wars Definitive Edition as belonging to this package. If I click that, it offers me to buy Halo Wars Definitive Edition.

Clearly, that can't be right and something went wrong with the activation. Can you fix this?

Best,

M1Labbe

Hey there,

Codes for Halo Wars: Definitive Edition are no longer sent out for purchases of Halo Wars 2: Ultimate Edition. Now, anyone that purchases Halo Wars 2: Ultimate Edition digitally will automatically receive the game digitally. Try checking your Windows Store
library (or your 'Ready to install' list on Xbox One) to see if the game shows up there! Be sure that you are signed into the account that originally redeemed the code, as well.

To find your library on the Windows Store, click your profile picture in the upper left corner of the screen within the Windows Store. Keep us posted!