No games will work on Xbox One!!

slimybacon554 · Jan 21, 2016

No games will work on my Xbox One. Was working fine until I updated it now nothing will work, not even YouTube! Chatted to Xbox but they couldn't solve the problem and advised me to ask a question on here. Already done a hard reset and that didn't fix it!

:)

THEOWENKILLER · Jan 21, 2016

Xbox1

No games from xbox 360 will work on the xbox one.

The Wee Bear · Jan 21, 2016

When I transfer....

No XBox 360 games work on the XBox One so I'm afraid not, you'll have to buy specific XBox One games from now on.

{Parity} · Jan 21, 2016

What update did you apply? During the hard reset did you pull the power cord from the back of the console? What is anything else have you tried?

slimybacon554 · Jan 21, 2016

Thanks for your reply. It was a update for the console. Yeah I unplugged the power cable, did everything he told me to on web chat but it didn't work. And that's the only thing I've tried as the person I chatted to couldn't help me anymore

{Parity} · Jan 21, 2016

Are you in the preview program?

slimybacon554 · Jan 21, 2016

Sorry for sounding dumb but it's my sons Xbox and I'm just trying to sort it out for him so not sure what that is?! He said he doesn't think so!

slimybacon554 · Jan 21, 2016

Sorry just asked him again and he said he received a message months ago with a link in regarding the preview program

onyxishere · Jan 21, 2016

If you got a recent update for the console then you're probably in the preview program on it.

Please try holding the power button on the console for 10 seconds until it shuts down then unplug everything from it and let it sit for 5 minutes.

Also, please list any error messages or codes you may receive when this happens.

slimybacon554 · Oct 31, 2018

I've already tried that but thanks anyway. The code that comes up is 0x80070002

SwordofWhedon

All Xbox 360 games work on all Xbox 360s, some of them work on Xbox One and Series

All Xbox One games work on all Xbox Ones, some 360 games work on Xbox One and virtually all of them work on Series consoles

Xbox Series games only work on series consoles

onyxishere

If you got a recent update for the console then you're probably in the preview program on it.

Please try holding the power button on the console for 10 seconds until it shuts down then unplug everything from it and let it sit for 5 minutes.

Also, please list any error messages or codes you may receive when this happens.

{Parity}

Are you in the preview program?

SigmaTheDJ

If you use "instant on" mode, try doing a full reboot of the console. Turn the console on and let it boot to the dashboard, then hold your finger on the power button on the console for about 10 seconds. The console will turn off and the power light on the
PSU will turn orange instead of white. Then turn it back on and see if everything works OK. The first time you turn it back on after doing that it'll take about a minute to boot up, but following that, subsequent boot ups will be fast again.

You shouldn't have to use an external hard drive for games to work. The hard drive in the console is a standard 5,400 RPM laptop hard drive just like the vast majority of 2.5" hard drives out there (including the one in the PS4), so while it's not the fastest
available, it should work just fine.

Edgarour

personally I think you should go back to factory format the whole system including the games

No games will work on Xbox One!!