No GamePass with All Access

You can stack up to three years of Game Pass at once, so as soon as you have a year left redeem the code then

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. The code will not expire. According to Microsoft '' If you're already an Xbox Game Pass Ultimate member, wait until your existing subscription has a prepaid balance that's less than 12 months before redeeming the 24-month Ultimate subscription through Xbox All Access. You’ll be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.''

*Thank you in advance for contacting the community, I hope this can help you. Let me know if you have more questions, please.

Hi George,

The Xbox should have come with GamesPass subscription but hasn't.

It should have been part of the All Access subscription.

Thank you for your reply however this doesn't resolve the issue unfortunately.

"This support request can only be handled in English"

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello Andrew_371, on your Xbox One, sign in to your console with the same account that purchased your Game Pass subscription and put it as the primary on your console so it can be shared on your console.

Press the Xbox button  on your controller to open the guide.

Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

Do either of the following to change the status of your console:

To make this your home Xbox, select Make this my home Xbox.

To remove this console as your home Xbox, select Make this my home Xbox and then Remove this as my home Xbox.

How home Xbox and game sharing work

https://support.xbox.com/en-us/help/hardware-ne...

Designating Your Home Xbox For Sharing

https://www.youtube.com/watch?v=_ZTN8w519PQ

I’ve done that but there is no option for it