No Game Volume From Headset

From my experience with turtle beach headsets you will not see the volume sliders on the adapters or with the headset, if they have the volume controls on them. e.g. if the headset has volume and mic volume controls, you willnot see them available on
the xbox.

Hey there, It can easily be that the jack on your controller/headset is broken.

I'm going to list a few things to try (if you can).

1) Try the headset in another controller.

2) Try the headset in another device.

3) Try another headset in the controller. (for example your phone headphones)

If the headset works in another device, than it might be your controller.

If the headset works in another controller, than it's your controller for sure.

If another headset works in your controller, we can also assume that headset/jack is broken.

Let me know

I believe this is to do with the Game volume setting in preferences. Hit the guide and head to the right and select Preferences. From there select voice and then turn the game volume up to 10. This adjusts the game volume when there is no headset connected
and someone speaks

Sorry to hear about that, have ago a this:

To connect a wired headset

Turn down the headset volume by rotating the volume control all the way to the left.

Insert the headset plug into the expansion port on your game controller.

Put on your headset and adjust the microphone.

To adjust the volume: Rotate the volume-control knob.

To mute: Switch the microphone button on the headset cable.

I use turtle beach headphones with the adapter. What I do is turn chat volume up with adapter, then I use the volume control on the cable connecting headset to controller to control chat volume while controlling game volume with volume control on the headset.