no game license

Discus and support no game license in XBoX Sales and Promo to solve the problem; Received x-box one console as a gift It was a bundle with Gears of war. went to redeem and no code for game. Only code was this [mod removed]. When I... Discussion in 'XBoX Sales and Promo' started by KnightWing6267, Jan 8, 2016.

  1. KnightWing6267
    KnightWing6267 Guest

    no game license


    Received x-box one console as a gift It was a bundle with Gears of war. went to redeem and no code for game. Only code was this
    [mod removed]. When I went to redeem it stated already redeemed for the game. Called support. Spoke with Tony who is walking me through this. The code was for the 14 day trial. There was no code to get the gear of war game. Its a defective
    bundle.. Need help with retrieving the game. Thank you

    :)
     
    KnightWing6267, Jan 8, 2016
    #1
  2. EnenDaveyBoy
    EnenDaveyBoy Guest
    Can you update xbox one games without putting the disc in ?

    no, because there is no point updating a game you don't have a license for, putting the disk proves the license.
     
    EnenDaveyBoy, Jan 8, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Where is the license transfer tool?

    License transfers will transfer licenses for all of your games. There is no way to transfer just one license. So if you use the transfer tool again, it will move your Rockband licenses as well.
     
    Smwutches, Jan 8, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    no game license

    Hi there KnightWing6267!

    Be sure to check inside the box for any other codes, I know there is one pamphlet that includes two codes to redeem. If that wasn't included you'll need to reach out to the retailer you purchased from. We don't have any codes to offer as replacement here
    I'm afraid.
     
    Mister Maka, Jan 11, 2016
    #4
  5. Smwutches Win User

    Licensing Time/Purchase Expired

    If I remember right, the licensing is different for videos than for game content. I believe it's a bit more restricted than game licenses. For example, licenses for videos cannot be transferred during a license transfer. Licenses for games and game content
    do not expire.
  6. ReaganSmash1994 Win User

    Gaming Licenses

    As GrimStreaker said, most downloaded content will not work offline on a different console and you will need to transfer the license.
  7. GANGNAMSTYLE87 Win User

    Gaming licenses

    Well i disconnected wile in middle of game and tis running fine lol kids on minecraft lol thanks for the help. Much appreciated :) kids are happy am hwppy.
  8. maxen Win User

    Gaming licenses

    No worries, happy to help. Let me know how it goes when you get a chance to try it out - or if you have any additional questions.
  9. GANGNAMSTYLE87 Win User

    Gaming licenses

    Wow makes more sense thank you for the information i will try again when i get chance thanks for the help. :)
Thema:

no game license

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