No free trail

The free trail only comes with new consoles. Sometimes they have specials like try for 1.00 but the free trails come with games or consoles. Its not in the store.

Hi, if you didn't accept the free month trial offer when you created your profile on the console then I'm afraid you cannot then go back and get it. The first three profiles you create on your console would be offered a free trial, after that you are no
longer offered the trial.

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You options are to either upgrade to Gold using your current profile or create another profile if you didn't already create three profiles on the console and accept the trial this time around.

Hey there,

Thanks for posting! There was a service alert occurring around the time you posted this thread, are you still encountering issues? Additionally, what kind of codes are you trying to redeem and which error code/message did you see when redeeming? As a heads
up, error codes generally look similar to 0x0000000 or XBOS-0000.

Keep us posted!

Hey there, ProcessSnow333!

I'm sorry to see any issues getting free Gold. The only way to tell if you qualify for the free month of Gold is if it is offered to you at checkout through
this site. If you don't see it there, then the free Gold isn't available for your account.

You are always welcome to
contact us via phone or chat support to see if there's anything else they can do; they are able to help with Billing issues, and this is considered Billing related.

Please let me know if you have any other concerns! Happy to help where I can.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

almost 1000% sure that is not allowed I hope a moderator removes those URL you advertised on the forum.