No firmware update available for Elite series 2 controller?

Firmware version 517.3202.0 is the latest firmware version available for the Elite Series 2 controller. So your controller has the latest firmware available.

Don't forget the Elite Series controllers use a different firmware than the other controllers, because it has different features to the standard controllers.

I got my Series X in January, and never even took the included controller out of the box, because I own the Elite Series 2. When I dropped my Elite Series 2 (oof) recently, I sent it off for out-of-warranty repair, and pulled out the basic controller, still wrapped and taped in the foam bag in the box.

Stock controller worked fine for a few days, then there was a firmware update - recently, and I'm having intermittent disconnections all the time. It works fine when wired with a USB-A -> USB-C cable (I use the 9-foot one that comes with the Elite Series 2).

I decided, since I'd never had trouble with connectivity on the Elite Series 2, that I would buy a 2nd one, brand new of course. It 100% required me to update before proceeding.

Since I never had issues with the Series X and Elite Series 2, I wasn't aware of the known connectivity issues until the basic controller started intermittently dropping connection.. After searching, I saw that there were a ton of articles from way back in January, including Microsoft acknowledging the problem and releasing a firmware update in March...

Yet here I am with a freshly unwrapped Series X controller AND a brand new, (delivered Sept. 7th) SECOND $180 Elite Series 2 controller, and BOTH are cutting out intermittently..

-Sitting Less than 7 feet from my console

-I keep my batteries charged - both the Elite's internal, and the Enelooph Pro AA rechargeables that I use in the regular controller.

-As I mentioned, latest firmware on controller

-Of course, latest firmware/software on Series X console

-Both controllers work fine when wired.

-Already performed hard power cycle on the controller as well as the console.

-1st Elite (the one being repaired) never had issues until I dropped it - but it was never exposed to that new firmware)

-That's 8 months I used my 1st Elite Series 2 with the Series X and no problems.

It seems to me that the original intermittent connectivity issues were never resolved.

Hi Kathy,

I am having the same issue. I recently got a second Elite Series 2 Controller that came with firmware 4.7.1872.0 and when looking into the Windows Game Controller Settings, and pressing A or B, each button sends another keypress. Just like for others, under normal circumstances this opens Game Bar or takes screenshots for me.

I have another Elite Series 2 Controller that I bought in February, which also shipped with 4.7.1872.0 back then. However, I was able to update it to 4.8.1908.0 in February with an older version of Xbox Accessories App on Windows 10, which fixed the button issues with Bluetooth connections.

With the latest version of Xbox Accessories there is no such update option available and my second controller is now stuck in an unusable state with firmware 4.7.1872.0.

I would appreciate an update to the Xbox Accessories App that fixes the update functionality and offers the 4.8.1908.0 firmware again.

Best regards,

Daniel

Yes... firmware got updated and it's elite controller 2

Hello TYRIN B.,

We appreciate you for sharing this with us and welcome to Xbox Forums.

We understand that you are experiencing slow response time when using the back paddles on your Elite Series 2 Controller. I'm here to help you with that.

To proceed, as per LegoNinja187, on this thread: Elite Controller Series 2 paddles not working - Microsoft Community

Just make sure the paddles are on the controller correctly and are pressing in the little button under them. also make sure that they have an assigned button in the Xbox accessories app.



On the other hand, I would like to ask if you have updated your controller's firmware to the latest version? If not, please follow the steps below to update your controller's firmware:



1. Connect your controller to your Xbox One console or a Windows 10 PC using a USB cable.

2. Press the Xbox button to open the guide.

3. Select Profile & system > Settings > Devices & connections > Accessories.

4. Select the ellipsis (…) button next to the controller you want to update.

5. Select Device info > Firmware version.

6. If there's a firmware update available, select Continue to start the update.



After updating the firmware, please test the back paddles again to see if the response time has improved.



If the issue persists, you can try resetting your controller to its default settings. Please note that resetting your controller will erase all customizations, including button mapping and sensitivity settings. To reset your controller, please follow the steps below:



1. Press and hold the Pair button on your controller for three seconds.

2. Release the button.

3. Press and hold the Xbox button on your controller for 15 seconds.

4. After 15 seconds, release the Xbox button.



Once your controller has been reset, please test the back paddles again to see if the response time has improved.



If the issue still persists, you may want to visit these helpful articles:

Get to know your Xbox Elite Wireless Controller Series 2 | Xbox Support

Configure your Xbox Elite Wireless Controller Series 2 | Xbox Support

I hope this information helps with your Elite Series 2 Controller. If there is any misunderstanding or clarification that you want to add, please let me know.

Kind regards,



Microsoft Community Moderator