No EA Access trial code with digital Battlefield 1 pre-order

Hello, I contacted Xbox Chat Support for help and they pointed me towards the Promotions section of the board for help with my problem.

I pre-ordered the Xbox One digital version of Battlefield 1 Standard Edition on 9/2/2016 and never received an email or Xbox One Message with the code for a one month trial of EA Access.

The Promo details said that the code is sent 7-10 days after pre-ordering and the code must be redeemed by 11/03/2016

:)

 

Deleted Xbox message about ea access 1 month trial

I recently pre ordered battlefield 1 on my Xbox and when you pre order you get 1 month free trial of ea access. Xbox sent me a message of the ea access code but I accidently deleted the message. I contacted Microsoft support and the person sent me here.
Is there anyway I can recover the message so I could get the code???

 

EA Access code not recieved

I pre-ordered battlefield 1 ultimate edition. On the Xbox website, it says you would get a month of EA access if you pre-ordered battlefield 1 3-7 days after pre-ordering it.

"For a limited time pre-order Battlefield™ 1 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
your EA Access code by November 3, 2016. You can redeem the code on your console or at xbox.com/redeemcode."

I pre-ordered on 9/3/16

I talked with Xbox support and he said I should have gotten it and to post in the forums

 

Purchased the game on this account/gamertag, if that helps.

 

Hey there Zantar45,

I've sent you a message over Xbox Live messages with more information. Be sure to take a look! Xbox Live Messages Or if you're having any issue redeeming codes you can also try
Prepaid Code Troubleshooting.

Cheers!