No download codes sent to email

I have contacted customer service multiple times and everyone gives me the runaround. I purchased the 2 terabyte system on october 6 2016 and still have yet to receive the download codes in any of my inbox/spam folders. I have proof of purchase, original
download codes and more upon request. PLEASE DON"T IGNORE THIS i had lost faith before and don't want to have it happen again.

:)

 

VC code was put in on Xbox, confirmed it was a 35,000 vc code, but once I went inot NBA, no VC..

I bought a 35,000 VC code yesterday from GameStop (online) and I put the code into the 'use a code' tab in the Xbox store (on the Xbox itself) and once all figures were put in, it loaded for a second and then popped up a picture of the 35,000 VC and confirmed the code I put in was correct... now after pressing continue, I quit NBA to restart it. (I've recently bought VC two other times before now and I did this everytime and it worked) Now once I reloaded up the game and arrived at the main menu, my VC was not added into the game? So I restarted my Xbox, signed out, even disconnected from wirless and non of which seemed to work.. now idk what is going on with my luck lately but this is the second VC code I've bought that hasn't worked. (Other one was a couple days ago, bought online from GameStop and they never sent the code with the confirmation email, stating

Links to your download codes and installation instructions will be sent in a separate email. )
So if someone could help me out that would be great!
Thank you

 

Elder Scrolls Online beta starts tomorrow; download bigger than 50GB

Did you get your actual beta code email yet? They sent me the console preference and server preference email last week but have yet to get the actual email containing the codes.