No Dishonored 1 code for Dishonored 2 preorder

I bought the game on the 9th Nov, but have not received a game code. I have spoken to the developers who have pointed me to Microsoft and the online help chat has now pointed me here after to separate visits.

Is this something you can help with please?

Many Thanks

:)

 

Pre-Order Question

So, say if you preordered Dishonored 2. Promotions of the preorder says you can get Dishonored Definitive Edition with the preorder. Will Xbox send the digital code when Dishonored game releases? Around that time of the release or Before?

Same question with other games. If you preorder a game with promotional offers will Xbox send a code? Or will it be in a bundle as an add-on?

Thanks.

 

Dishonored Definitive Edition Promo code w/ D2 pre order

Have not received my promotional code for Dishonored Definitive Edition that was included with the preorder of Dishonored 2 Limited Edition. It has been 2 weeks since game release and just checking on delivery of the promo code.

Thanks!

 

You should not receive a code for that game. It should show as free to download from the store. If it's not showing as free, post back and support will check into it for you.

 

Hi,

Thanks for that, the trouble is I already have the game with this account. I was expecting a code like all the other pre orders I have made with Xbox. I wish to use the code for my other account.

Many Thanks