No digital nor disk game won’t start, also can’t restart Xbox

OmegaSupereme208 · Dec 20, 2022

I wanted to play forza but it kicks me out, then I tried Destiny 2 and the same thing happened even though I have a disk copy of the game. I tried to restart my console but when I click on restart it send me back to the Home Screen, I don’t know what’s happening and can’t fix it, I’m using an Xbox 1 S

:)

John P_14

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Please follow the steps below to try to fix the issue;

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait at least 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4. Press the Xbox button on your console to turn it on.

If the issue persists, try to refresh your operating system and delete all potentially corrupted data that restricts you from using your console normally without deleting your games or apps.

Note: Make sure that you know your account logins before doing this step. Also, this will remove all your Home Xbox associations.

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > System > Console info > Reset console.

3. On the Reset your console? screen, you'll select Reset and keep my games & apps.

Petervan der Ham

If you have the game digitaly then the backward compat games would just show in ready to download games . If on disk , put the disk in the xbox and install

I don't have this game digital yet, nor on disk.

KILLMEPLEZBRUVR

Just Hold The Controller Home Button Then Press Restart Console Also Upon Starting Game Make Sure You Have No Disk In The Xbox.

2k23

Hi Josef,

I’m having a similar issue where my career in seemingly vanished. I’m on Xbox One and just tried restarting game can’t get in with 2k support cuz it won’t let me sign up for account

InCaudaVenenum

Hi there, please refer to this page for support for Play Anywhere titles: https://support.xbox.com/en-US/games/game-titles/xbox-play-anywhere-help

In short though: Make sure you’re playing a digital version of the game. You won’t be able to use Xbox Play Anywhere with a game disk. You can purchase the digital version from the Store on your Xbox One, Windows 10 device, xbox.com, or microsoft.com. You can
also purchase a code from a retailer and redeem it on your console or device.

No digital nor disk game won’t start, also can’t restart Xbox